Data availability and access to various platforms, is changing the nature of Information
Systems (IS) studies. Such studies often use large datasets, which may incorporate …

Purpose The objective of this study is to provide a systematic review of the literature on
artificial intelligence (AI) in customer-facing financial services, providing an overview of …

Artificial intelligence (AI) is beginning to transform traditional research practices in many
areas. In this context, literature reviews stand out because they operate on large and rapidly …

Nowadays, artificial intelligence (AI) systems make predictions in numerous high stakes
domains, including credit-risk assessment and medical diagnostics. Consequently, AI …

Donald Trump, the Arab Spring, Brexit: digital media have provided political actors and
citizens with new tools to engage in politics. These tools are now routinely used by activists …

In an era of big data and data analytics, how can managers make decisions based on
almost unlimited information, not to mention hiring and retaining individuals with the …

Theorizing is the intellectual engine of a scholarly community. With this special issue, we
hope to inspire the IS community to reaffirm its commitment to developing foundational …

This research methods article proposes a visual data analytics framework to enhance social
media research using deep learning models. Drawing on the literature of information …

Over the last two decades, motivated by the continuous evolution of the technology‐driven
retail environment, researchers have studied various aspects of online consumer behaviour …

The creation of data-driven services generates new value streams, leading to the
emergence of new actors and ultimately to new market configurations. In the automotive …