Public health concerns for food contamination in Ghana: A scoping review

NN Botha, EW Ansah, CE Segbedzi, S Darkwa - PloS one, 2023 - journals.plos.org
Nutrition is sturdily and rapidly becoming the foremost determinant of health in today's Sars-
Cov-2 and climate change ravaged world. While safe food sustains life, contamination …

The effect of brand experiences and relational benefits on loyalty in the fast-food restaurants

AO Dandis, DM Wallace-Williams, AK Ni, LT Wright… - The TQM …, 2023 - emerald.com
Purpose The aim of this study is to examine the role of relational benefits and brand
experience measurements on willingness to pay more (WPM), effects of word of mouth …

Do relationship marketing constructs enhance consumer retention? An empirical study within the hotel industry

SF Salem - Sage Open, 2021 - journals.sagepub.com
The increasing growth of new hotels in the Malaysian domestic market indicates that the
hospitality and tourism industry is growing rapidly. As a result, there will be high competition …

CSR perception and revisit intention: the roles of trust and commitment

J Ahn, J Kwon - Journal of Hospitality and Tourism Insights, 2020 - emerald.com
Purpose Although corporate social responsibility (CSR) is one of the essential marketing
activities in the hotel industry, the effect of CSR perception on customer's revisit intention …

Service quality in tourism public health: trust, satisfaction, and loyalty

J Han, Y Zuo, R Law, S Chen, M Zhang - Frontiers in psychology, 2021 - frontiersin.org
The spread of COVID-19 and large-scale travel restrictions has caused serious damage to
the global tourism industry. Tourists pay additional attention to public health services and …

How does employee commitment impact customers' attitudinal loyalty?

E Agyeiwaah, F Dayour, Y Zhou - Journal of Hospitality and Tourism …, 2022 - emerald.com
Purpose Studies in hospitality and tourism have seldom investigated the role of employee
commitment to building customers' attitudinal loyalty. This study examines the impact of …

The effects of tourist experiential quality on perceived value and satisfaction with bed and breakfast stays in southwestern China

Y Feng, X Chen, I Lai - Journal of Hospitality and Tourism Insights, 2021 - emerald.com
Purpose B&B stays have enjoyed popularity in China over recent decades. This study
examines the impacts of the three dimensions of tourist experiential quality on the perceived …

Understanding passengers' satisfaction and loyalty towards ridesharing services

MF Shamsudin, AR Abu Bakar… - Global business and …, 2023 - Wiley Online Library
This study examines the ridesharing services in a developing economy, with the aim of
revealing the factors influencing passengers' satisfaction and loyalty. This study is important …

Effects of service quality and customer satisfaction on customers' loyalty in the hospitality industry of Ghana

I Ofosu-Boateng, P Acquaye - European Journal of Business and …, 2020 - ejbmr.org
The purpose of the study was to investigate the effects of service quality and customer
satisfaction on customers' loyalty in the hospitality industry in Cape Coast, Ghana …

Navigating the post-pandemic era: The mediating role of relationship quality and perceived value on cruise passengers' E-WOM in Taiwan

X Zhang, MY Chang, M Rong, HS Chen - Sustainability, 2023 - mdpi.com
Prompted by the severe effects of the COVID-19 pandemic on Taiwan's cruise industry, this
research aims to explore the potential role of corporate social responsibility (CSR) …