The impact of digital financial services on firm's performance: a literature review

T Abbasi, H Weigand - arXiv preprint arXiv:1705.10294, 2017 - arxiv.org
Digital Financial Services continue to expand and replace the delivery of traditional banking
services to the customers through innovative technologies to meet the growing complex …

The impact of financial technology on China's banking industry: An application of the metafrontier cost Malmquist productivity index

TY Cho, YS Chen - The North American Journal of Economics and Finance, 2021 - Elsevier
Technology advancements have increased the hopes of banks around the world in terms of
securing a prominent place in global finance. The Chinese government explicitly regards the …

[PDF][PDF] The impact of e-banking on the performance of Jordanian banks

MO Al-Smadi, SA Al-Wabel - Journal of internet banking and …, 2011 - researchgate.net
Electronic banking has become one of the most important and modern applications that has
witnessed a substantial expansion during the last years. This study examines the impact of …

Digitalization and bank profitability: evidence from an emerging country

QTT Nguyen, LTH Ho, DT Nguyen - International Journal of Bank …, 2023 - emerald.com
Purpose This study aims to investigate the effect of digitalization on bank profitability among
Vietnamese banks. Design/methodology/approach The research employs fixed-effects …

Effect of bank innovations on financial performance of commercial banks in Kenya

PM Ngumi - 2014 - ir.jkuat.ac.ke
Kenyan commercial banks have continued to use huge investments in technology based
innovations and training of manpower to handle new technologies. The relationship …

Websites visits and financial performance for GCC banks: the moderating role of environmental, social and governance performance

H Al Amosh, SFA Khatib - Global Business Review, 2022 - journals.sagepub.com
The volume of services provided through websites increases over time, particularly in the
banking sector. It is challenging to develop banking services to achieve optimal financial …

Exploring the effect of online banking on bank performance using data envelopment analysis

K Owusu Kwateng, EE Osei-Wusu… - … : An International Journal, 2020 - emerald.com
Purpose Increased competition in the banking sector coupled with long queues in the
banking hall has necessitated the introduction of internet banking among banks in Ghana …

Digital banking impact on Turkish deposit banks performance

E Kahveci, B Wolfs - Banks & bank systems, 2018 - ceeol.com
The technological developments in the banking sector have significant implications for
banks and are dramatically changing the way retail banks conduct their business. Banks can …

Customer perception towards online banking services: Empirical evidence from Pakistan

A Omar, N Sultan, K Zaman, N Bibi… - Journal of Internet …, 2011 - papers.ssrn.com
The Promotion of online banking technology enabled the banks to enhance its operations
with cost cutting effectively and efficiently in order to handle daily banking affairs via online …

[PDF][PDF] Effect of electronic banking on customer satisfaction in selected commercial banks, Kenya

VT Simon, ASR Thomas, R Senaji - International Academic Journal of …, 2016 - iajournals.org
In the bid to catch up with global developments and improve the quality of service delivery, it
is in no doubt that banks have invested much on technology, and have widely adopted …