The influence of the ethics of E-retailers on online customer experience and customer satisfaction

EW Mainardes, ARS Coutinho, HMB Alves - Journal of Retailing and …, 2023 - Elsevier
The COVID-19 pandemic and the lockdown pushed people to buy more online. With the
increase in online shopping, there was also an increase in ethical issues with electronic …

The impact of consumers' perceptions regarding the ethics of online retailers and promotional strategy on their repurchase intention

L Lee, V Charles - International Journal of Information Management, 2021 - Elsevier
Cause-related marketing (CRM) has become increasingly popular and widely adopted by
large companies. However, not much attention has been paid to the effect of CRM on small …

Online retailers' ethics and its effect on repurchase intention: The mediating role of perceived risk

F Yuniarti, H R. Arief, H Meydia… - Cogent Business & …, 2022 - Taylor & Francis
Online shopping presents a different environment, atmosphere, and experience compared
to offline shopping due to the convenience provided when transacting at any location …

[PDF][PDF] THE TRUST FACTOR: A COMPREHENSIVE REVIEW OF ANTECEDENTS AND THEIR ROLE IN SHAPING ONLINE PURCHASE INTENTIONS.

T Sulistyowati, NE Husda - Jurnal Ekonomi Dan Bisnis …, 2023 - e-journal.unair.ac.id
Introduction: This study investigates trust's impact on consumer buying decisions and trust
levels within e-commerce, shedding light on trust antecedents and their role in shaping …

Role of design attributes to determine the intention to use online learning via cognitive beliefs

A Younas, CMN Faisal, MA Habib, R Ashraf… - Ieee …, 2021 - ieeexplore.ieee.org
Online learning is the most widely used application in educational institutions, particularly
during the pandemic (COVID-19). However, shortcomings in online learning systems …

[HTML][HTML] Exploring Apparel E-Commerce Unethical Return Experience: A Cross-Country Study

J Magano, J Turčinkova, MC Santos, R Correia… - Journal of Theoretical …, 2024 - mdpi.com
This study examines the relationships between socio-demographic factors, purchase
frequency, internet expertise, and unethical return behavior in apparel e-commerce, with a …

Do Consumers Love Ethical E-Tailers?: Investigating the Influence of Perceived Ethics on Brand Love

A Khan, I Naaz, A Fathima MS - Journal of Internet Commerce, 2024 - Taylor & Francis
Should online retailers be concerned about being perceived as ethical? Previously,
researchers found that being perceived as ethical can help online retailers develop trust and …

Evaluation of E-commerce Impact on Sustainable Economic Growth: The Case of Vietnam

LTH Van, L Guzikova, AT Nguyen - International Scientific Conference on …, 2021 - Springer
Instruments for the sustainable growth attract a lot of attention. An assessment of e-
commerce development through the example of the Socialist Republic of Vietnam allows …

Ethics of retailer and customer citizenship behaviour in e-commerce: the role of perceived reputation and identification

QV Ngo, Z Yang - European Journal of International …, 2023 - inderscienceonline.com
The main purpose of this research is to examine the influence of the ethics of online retailers
on consumer citizenship behaviour (CCB), and the role of perceived reputation and …

Online retailers' ethics and its effect on repurchase intention: The mediating role of perceived risk

Y Fihartini, RA Helmi, M Hassan… - Cogent Business & … - repository.lppm.unila.ac.id
Online shopping presents a different environment, atmosphere, and experience compared
to offline shopping due to the convenience provided when transacting at any location …