As the level of turnover rate in present-day banking industry continues to increase, one of
the causes is a gap between expectations and perceptions of employees in the workplace …

This study aims to assess the role and importance of Soft skills-based training in the hotels
of Delhi NCR (national capital region). Such skill sets are required to motivate the …

Despite the modernization and technical development of hospitality industry, its main
resource remains the human resource. This study aims to assess the employees' …

Samskipti eiga sér stöðugt stað á vinnustöðum og er mikilvægt að rétt sé staðið að
samskiptaformum og túlkun samskipta. Samskipti á milli stjórnenda og starfsmanna geta …

The research article objectives were (1) to study the conditions and needs for developing
performance competency of the staff of the Zign Hotel Group,(2) to create a model for …

Travel and Tourism is a dynamic engine of economic development and job creation
throughout the world with some countries dependent on tourism as a catalyst for growth and …

Í þessari skýrslu er greint frá verknámi höfundar innan brautarinnar stjórnun ferðaþjónustu
og móttöku gesta við ferðamáladeild Háskólans á Hólum. Verknámið fór fram á þekktu hóteli …