A critical appraisal of customer satisfaction and e‐commerce

C Chi Lin - Managerial Auditing Journal, 2003 - emerald.com
In this paper electronic commerce (e‐commerce) is examined in the context of the
relationship between firms and their customers and the implications for organisational …

Internet grocery business in Japan: current business models and future trends

S Ogawara, JCH Chen, Q Zhang - Industrial Management & Data …, 2003 - emerald.com
The launch of a wave of Internet grocery retailers over the last six years presents a serious
challenge to the traditional supermarket business model. The Internet grocery landscape …

Interacting with the past, present, and future of exergames: At the beginning of a new life cycle of video games?

BJ Kooiman, DP Sheehan - Loisir et société/Society and Leisure, 2015 - Taylor & Francis
Exergames are the result of changes in the games which preceded them. The last cycle of
video game consoles arrived with add-on devices which allowed for this new genre of …

The impact of internet on service quality in the banking sector

C Wang, Z Wang - 2006 - diva-portal.org
With the continuous growth of competition in the market place, understanding customers has
become more and more important method of marketing. Research has shown that high …

Joyfully map social dynamics when designing web-based courses

G Ahamer - International Journal of Web-Based Learning and …, 2013 - igi-global.com
This paper provides a concept and a notation for optimizing the design of social processes
in gaming and learning for individuals, groups of individuals and society as a whole …

A mixed methods approach to investigate the electronic banking websites service quality: The case of Egypt

MI Hussien - 2017 - figshare.cardiffmet.ac.uk
This research investigates the impact of e-service quality dimensions on public and private
banking websites in Egypt from the perspectives of the main stakeholders. In order to …

[PDF][PDF] Key determinants in strategic realignment within a digital global business environment

RV Weeks - 2002 - ujcontent.uj.ac.za
KEY DETERMINANTS IN STRATEGIC REALIGNMENT WITHIN A DIGITAL GLOBAL
BUSINESS ENVIRONMENT Thesis by RICHARD VERNON WEEKS [87/3575/ Page 1 KEY …

WTFMEA: a technique for failure prevention through global knowledge sharing

C Sudhahar, RSP Kumar, V Senthil… - … of Productivity and …, 2008 - inderscienceonline.com
Failure Mode and Effect Analysis (FMEA) is a frequently employed technique to achieve
continuous quality improvement through prevention of failures. Since the application of …

Utilization of mobile advertising in B2C marketing

SS Juena, K Mirza - 2008 - diva-portal.org
MASTER'S THESIS Utilization of Mobile Advertising in B2C Marketing Page 1 2008:099
MASTER'S THESIS Utilization of Mobile Advertising in B2C Marketing Mirza Kamran Sadia …

[PDF][PDF] Consumers' Online Shopping Patterns and Experiences During Covid-19 Circuit Breaker Period, and Their Future Shopping Behaviours

LK Ng, TWD Koh, YEK Liew - 2022 - irr.singaporetech.edu.sg
The unexpected and unprecedented pandemic has brought new challenges and
opportunities to retailers. As the retailers in Singapore hastened to adjust to a new normal, it …