Motivated by the rising popularity of electronic appointment booking systems, we develop
appointment scheduling models that take into account the patient preferences regarding …

The dynamic assignment of patients to exam days in order to manage daily variations in
demand and capacity is a long-standing open research area in appointment scheduling. In …

Many optimisation problems arise in managing the Blood Donation (BD) supply chain. Most
of them have been addressed in the literature, while other problems, eg donation …

Motivated by service capacity-management problems in healthcare contexts, we consider a
multiresource allocation problem with two classes of jobs (elective and emergency) in a …

Observing that patients with longer appointment delays tend to have higher no‐show rates,
many providers place a limit on how far into the future that an appointment can be …

Hospital wards are critical resources because of limited space and large construction
investment and operating costs. They are shared among different types of patients with …

We consider the partitioning of care types into wings from the perspective of a hospital
administrator who wishes to optimize the use of a fixed number of beds that provide services …

We investigate the scheduling practices of a multidisciplinary, multistage, outpatient health
care program. Patients undergo a series of assessments before being eligible for elective …

We consider a problem where different classes of customers can book different types of
service in advance and the service company has to respond immediately to the booking …

Amid the epidemic outbreaks such as COVID-19, a large number of patients occupy
inpatient and intensive care unit (ICU) beds, thereby making the availability of beds …