When and how artificial intelligence augments employee creativity
Can artificial intelligence (AI) assist human employees in increasing employee creativity?
Drawing on research on AI–human collaboration, job design, and employee creativity, we …
Drawing on research on AI–human collaboration, job design, and employee creativity, we …
The Janus face of artificial intelligence feedback: Deployment versus disclosure effects on employee performance
Companies are increasingly using artificial intelligence (AI) to provide performance
feedback to employees, by tracking employee behavior at work, automating performance …
feedback to employees, by tracking employee behavior at work, automating performance …
Algorithmic fairness in business analytics: Directions for research and practice
M De‐Arteaga, S Feuerriegel… - Production and …, 2022 - journals.sagepub.com
The extensive adoption of business analytics (BA) has brought financial gains and
increased efficiencies. However, these advances have simultaneously drawn attention to …
increased efficiencies. However, these advances have simultaneously drawn attention to …
Believing in analytics: Managers' adherence to price recommendations from a DSS
F Caro, AS de Tejada Cuenca - Manufacturing & Service …, 2023 - pubsonline.informs.org
Problem definition: We study the adherence to the recommendations of a decision support
system (DSS) for clearance markdowns at Zara, the Spanish fast fashion retailer. Our focus …
system (DSS) for clearance markdowns at Zara, the Spanish fast fashion retailer. Our focus …
Different roles, different strokes: How to leverage two types of digital platform capabilities to fuel service innovation
Y Wang, Q Tian, X Li, X Xiao - Journal of Business Research, 2022 - Elsevier
Despite growing attention to digital platform-based innovation, existing studies fail to
investigate the ambiguous impact mechanism of digital platform capabilities on service …
investigate the ambiguous impact mechanism of digital platform capabilities on service …
Field experiments in operations management
While the field experiment is a powerful and well‐established method to investigate causal
relationships, operations management (OM) has embraced this methodology only in recent …
relationships, operations management (OM) has embraced this methodology only in recent …
Effective implementation of predictive sales analytics
Sales managers are unlikely to reap the benefits of implementing predictive analytics
applications when salespeople show aversion to or lack understanding of these …
applications when salespeople show aversion to or lack understanding of these …
Evaluating human behaviour in response to AI recommendations for judgemental forecasting
Various advanced systems deploy artificial intelligence (AI) and machine learning (ML) to
improve demand forecasting. Supply chain planners need to become familiar with these …
improve demand forecasting. Supply chain planners need to become familiar with these …
Digital transformation in operations management: Fundamental change through agency reversal
The emergence of digital technologies across all aspects of operations management has
enabled shifts in decision making, shaping new operational dynamics and business …
enabled shifts in decision making, shaping new operational dynamics and business …
Eliciting human judgment for prediction algorithms
Even when human point forecasts are less accurate than data-based algorithm predictions,
they can still help boost performance by being used as algorithm inputs. Assuming one uses …
they can still help boost performance by being used as algorithm inputs. Assuming one uses …