[HTML][HTML] Empathy training for service employees: A mixed-methods systematic review
M Lajante, M Del Prete, B Sasseville, G Rouleau… - Plos one, 2023 - journals.plos.org
Following the surge for empathy training in service literature and its increasing demand in
service industries, this study systematically reviews empirical papers implementing and …
service industries, this study systematically reviews empirical papers implementing and …
Communication skills training in the management of patient aggression and violence in healthcare
Challenging behaviours may sabotage therapeutic relationships if not addressed
appropriately. While medication, environmental planning and staffing resources are …
appropriately. While medication, environmental planning and staffing resources are …
[HTML][HTML] Relationship between emotional intelligence and job well-being in Chinese clinical nurses: multiple mediating effects of empathy and communication …
X Li, H Chang, Q Zhang, J Yang, R Liu, Y Song - BMC nursing, 2021 - Springer
Background Nursing work is associated with great pressure, and nurses are often
overwhelmed. Therefore, correct emotional regulation is essential to improve nurses' job …
overwhelmed. Therefore, correct emotional regulation is essential to improve nurses' job …
[HTML][HTML] Nurses' empathy in different wards: A cross-sectional study
Background: Empathy is an important component of the nurse-client relationship and
nursing care. The current study aimed to compare nurses' level of empathy with patients in …
nursing care. The current study aimed to compare nurses' level of empathy with patients in …
[HTML][HTML] Assistência em Enfermagem e Jean Watson: Uma reflexão sobre a empatia
RM Savieto, ER Leão - Escola Anna Nery, 2016 - SciELO Brasil
Objetivo: Relacionar a empatia com a Teoria do Cuidado Humano, de Jean Watson, no
contexto atual da Enfermagem. Métodos: Trata-se de um ensaio teórico-reflexivo que …
contexto atual da Enfermagem. Métodos: Trata-se de um ensaio teórico-reflexivo que …
[HTML][HTML] Factors affecting patient satisfaction with emergency department care: an Italian rural hospital
G Messina, F Vencia, S Mecheroni… - Global journal of …, 2015 - ncbi.nlm.nih.gov
Background: In the emergency department satisfaction is strictly linked to the role of the
nurses, namely the first interface between patients and hospital services. Objectives: The …
nurses, namely the first interface between patients and hospital services. Objectives: The …
Developing communication curricula in healthcare education: an evidence-based guide
C Bachmann, J Pettit, M Rosenbaum - Patient education and counseling, 2022 - Elsevier
Objective To present a guide for communication curriculum development in healthcare
professions for educators and curriculum planners. Methods We collated a selection of …
professions for educators and curriculum planners. Methods We collated a selection of …
Emotional intelligence and coping strategies among intensive care unit nurses
J Cichoń, L Płaszewska‐Żywko… - Nursing in critical …, 2023 - Wiley Online Library
Background Stress is an integral part of daily work for nurses, especially those who work in
intensive care units (ICUs). However, chronic stress can affect nurses' mental and physical …
intensive care units (ICUs). However, chronic stress can affect nurses' mental and physical …
[HTML][HTML] Nursing assistance and Jean Watson: a reflection on empathy
RM Savieto, ER Leão - Escola Anna Nery, 2016 - SciELO Brasil
Objetivo: Relacionar a empatia com a Teoria do Cuidado Humano, de Jean Watson, no
contexto atual da Enfermagem. Métodos: Trata-se de um ensaio teórico-reflexivo que …
contexto atual da Enfermagem. Métodos: Trata-se de um ensaio teórico-reflexivo que …
[HTML][HTML] Nurses in the triage of the emergency department: self-compassion and empathy
RM Savieto, S Mercer, CCP Matos… - Revista latino-americana …, 2019 - SciELO Brasil
Objective: to adapt the Consultation and Relational Empathy Measure (Brazilian version) for
nurses; to evaluate the concurrence between empathy self-reported by nurses and that …
nurses; to evaluate the concurrence between empathy self-reported by nurses and that …