Brand awareness, image, physical quality and employee behavior as building blocks of customer-based brand equity: Consequences in the hotel context

Ö Sürücü, Y Öztürk, F Okumus, A Bilgihan - Journal of Hospitality and …, 2019 - Elsevier
This study investigates the effect of Customer-Based Brand Equity (CBBE) on customer
loyalty and further examines the mediatory roles of customer satisfaction and trust in the …

The effects of instagram marketing activities on customer-based brand equity in the coffee industry

CI Park, Y Namkung - Sustainability, 2022 - mdpi.com
Instagram is used as an effective and visual marketing channel for building brand equity in
the minds of consumers. Therefore, this study aims to classify Instagram marketing activities …

The 7 Ps marketing mix of home-sharing services: Mining travelers' online reviews on Airbnb

L Kwok, Y Tang, B Yu - International Journal of Hospitality Management, 2020 - Elsevier
The 7 Ps model is a very useful tool in helping service firms solve managerial issues in
marketing. Guided by the 7 Ps marketing mix framework, a big-data, supervised machine …

Building brand relationship for restaurants: An examination of other customers, brand image, trust, and restaurant attributes

E Erkmen, M Hancer - International Journal of Contemporary …, 2019 - emerald.com
Purpose The purpose of this study is to examine the role of other customers in explaining
customers' relation with a brand. A conceptual model, which incorporates other customers …

Service value and repurchase intention in the Egyptian fast-food restaurants: Toward a new measurement model

AR Doeim, TH Hassan, MY Helal, MI Saleh… - International Journal of …, 2022 - mdpi.com
Service value is a crucial dominant indicator in customer decision-making. However, there is
a lack of hospitality literature that investigates the multi-dimensional service value in …

Relationship of 7P marketing mix and consumers' loyalty in traditional markets

HD Anjani, I Irham, LR Waluyati - Agro Ekonomi, 2018 - journal.ugm.ac.id
The existence of the traditional market as a center of most people's economic activities in
Indonesian society has begun to be displaced by the modern market. Improvement in …

The influence of brand awareness, brand association, and perceived quality toward consumers' purchase intention: a case of richeese factory, Jakarta

E Susilowati, AN Sari - Independent Journal of Management …, 2020 - paulorodrigues.pro.br
This study investigates the relationship between brand awareness, brand association,
perceived quality, brand loyalty and brand purchasing intention. A total of 99 students from …

Effect of dining experience on future intention in quick service restaurants

S Richardson, M Lefrid, S Jahani, MD Munyon… - British Food …, 2019 - emerald.com
Purpose The purpose of this paper is to examine the effect of the dining experience
including food quality, service quality, convenience and ambiance on overall satisfaction …

Understanding mobile payment continuance usage in physical store through social impact theory and trust transfer

YD Handarkho - Asia Pacific Journal of Marketing and Logistics, 2021 - emerald.com
Purpose This study aimed to understand mobile payment (MP) continuance usage in
physical settings from trust and social experience perspective. A theoretical model was …

An examination of the perceived value of organic dining

L Lu, CG Chi - International Journal of Contemporary Hospitality …, 2018 - emerald.com
Purpose This paper aims to explore the perceived hedonic and utilitarian value of organic
dining along with its antecedents and dining outcomes. Design/methodology/approach Data …