From brick and mortar to click and order: consumers' online food delivery service perceptions post-pandemic

S Sharma, K Devi, S Naidu, T Greig, G Singh… - British Food …, 2023 - emerald.com
Purpose This study explores consumers' intentions to utilize online food delivery services
(OFDS) in a shared economy beyond the COVID-19 pandemic, employing the protection …

Customer loyalty model in Islamic bank: mosque perspective

AS Iskandar, MNA Muhajir, E Erwin… - Journal of Islamic …, 2024 - emerald.com
Purpose This study aims to test the empirical Islamic bank customer loyalty model with the
perspective of mosques as customers. Design/methodology/approach The type of research …

Consumer perceptions of online food delivery services: examining the impact of food biosafety measures and brand image

CA Hoyos-Vallejo, N Carrión-Bósquez… - Global Business …, 2023 - journals.sagepub.com
This study aimed to examine the impact of food biosafety measures, e-service quality, and
product quality on the satisfaction of e-consumers who use food delivery services, as well as …

Beyond convenience: understanding the nexus of food biosafety, service quality, and brand image in online food delivery services

FB Chinelato, CA Hoyos Vallejo - Journal of Foodservice Business …, 2024 - Taylor & Francis
This study aims to present an integrative model assessing the impact of Food Biosafety
Measures (FBM), e-Service Quality (e-SQ), and Product Quality (PQ) on Online Food …

Modelling the significance of food delivery service quality on customer satisfaction and reuse intention

M Wu, J Gao, N Hayat, S Long, Q Yang, A Al Mamun - Plos one, 2024 - journals.plos.org
The millions-worth revenue derived from large-scale food delivery characterises the service
as a relatively established phenomenon with potential growth. The current cross-sectional …

The analysis of key success factors affecting the satisfaction of Agricultural Organizational Information systems: the Mediation Role of Information Quality

Y Wu, Q Liu, S Zhou, M Zhou, X Li - Journal of Organizational and …, 2023 - igi-global.com
This article takes the WeChat public account of agriculture and rural areas in J Province as
the research object to explore the influencing factors of satisfaction of organizational …

Analysis of Online Taxi User Satisfaction: Experience from Grab Indonesia

SA Kesuma, NN Shahab - The AI Revolution: Driving Business Innovation …, 2024 - Springer
The purpose of this study is to measure the effect of service quality, information quality, and
systems quality on user satisfaction with the Grab application among S1 Regular Accounting …

Factors That Influence The Success Of XYZ E-Commerce Using Delone And Mclean Model: A Systematic Literature Review

E Edwin, S Sfenrianto - JIM: Jurnal Ilmiah Mahasiswa Pendidikan …, 2023 - jim.usk.ac.id
XYZ is a retail B2C e-commerce subsidiary of ASD group. XYZ provides home living and
furniture goods such as kitchen equipment, furniture, electronics, etc. XYZ is established …

Calidad del sistema, comida, servicio, valor percibido y satisfacción en relación a la lealtad en aplicativos de comida

CG Castro Valdez, DG Ridia - 2024 - repositorioacademico.upc.edu.pe
El acceso a la tecnología incrementó el uso de aplicativos de comida por delivery, por lo
que sus dueños, y las cadenas de comida, identificaron la oportunidad de mantener …

[PDF][PDF] A DESCRIPTIVE ANALYSIS OF PRODUCT QUALITY, PRICE, BRAND IMAGE, AND SERVICE QUALITY TOWARD CUSTOMER SATISFACTION IN THE BATIK …

CMSC Cob, TNLTM Fauzi, MHAAA Wahab… - Conference e …, 2024 - icobss2024.com
This study examines the determinants of customer satisfaction in the batik industry, focusing
on product quality, price, brand image and service quality. Using a quantitative research …