The impact of brand image on customer satisfaction and brand loyalty: A systematic literature review

AH Tahir, M Adnan, Z Saeed - Heliyon, 2024 - cell.com
This literature review examines the impact of brand image on customer satisfaction and
brand loyalty in the context of foreign tourism. Following a review of relevant literature …

Environmental or personal benefit? The role of message appeal and information type in destination social media advertisements

A Japutra, AS Can, C Alphun - Journal of Travel Research, 2024 - journals.sagepub.com
Destinations are increasingly focusing on sustainability awareness through tourism
campaigns, but effective communication remains challenging. This research, rooted in …

The effect of online message congruence, destination-positioning, and emojis on users' cognitive effort and affective evaluation

B García-Carrión, F Muñoz-Leiva… - Journal of Destination …, 2024 - Elsevier
In today's digital world, it is crucial that Destination Management Organizations (DMOs)
understand how tourists process and assimilate the information they receive through social …

Self-congruity theory in tourism research systematic analysis using histcite

X Gang, A Ahmad - Journal of Law and Sustainable …, 2023 - ojs.journalsdg.org
Purpose: This study explores the knowledge infrastructure, hotspot and development trends
of tourism self-congruity research based on a systematic literature review using HistCite …

First-Person Pronouns in Sustainable Marketing

X Yu, H Huang, SQ Liu, LL Wu - Journal of Travel Research, 2024 - journals.sagepub.com
Service providers frequently use pronouns to enhance communication effectiveness and
build stronger relationships with their customers. However, the tourism literature is silent on …

A review of reactive marketing on national parks and astro-tourism in Tanzania

KH Mkwizu - Journal of Tourism, Culinary, and Entrepreneurship …, 2024 - journal.uc.ac.id
Astro-tourism has potential globally including Tanzania. For example, the skyline over
Tanzania is filled with abundant astronomical objects like stars at night whereas on land …

Post-pandemic advertising and tourism studies in Africa

KH Mkwizu - Journal of Tourism, Culinary, and Entrepreneurship …, 2024 - journal.uc.ac.id
Tourism studies in Africa are increasing in order to provide information and guide the sector.
On 5 May 2023, the World Health Organization (WHO) declared COVID-19 as no longer a …