The role of open innovation, hotel service quality and marketing strategy in hotel business performance
These days, instead of developing and marketing new products in the market, organizations
are shifting towards commercialization. Therefore, open innovation is of much importance in …
are shifting towards commercialization. Therefore, open innovation is of much importance in …
Bringing together the whats and hows in the service innovation literature: An integrative framework
S Kurtmollaiev, PE Pedersen - International Journal of …, 2022 - Wiley Online Library
The concept of service has gone through both evolutionary and revolutionary changes, but
this has had little effect on the way reviews portray service innovation research. Our paper is …
this has had little effect on the way reviews portray service innovation research. Our paper is …
Human capital, service innovation advantage, and business performance: The moderating roles of dynamic and competitive environments
DI Prajogo, A Oke - International journal of operations & production …, 2016 - emerald.com
Purpose The purpose of this paper is to examine the effect of human capital (HC) on service
innovation advantage (SIA) and business performance (BP) in service sector firms, and how …
innovation advantage (SIA) and business performance (BP) in service sector firms, and how …
A set of key principles to assess the impact of Living Labs
A Ståhlbröst - International Journal of Product Development, 2012 - inderscienceonline.com
Many companies are experiencing a shift from a product-based economy to a service
economy. This puts pressure on companies to continuously develop their offerings and be …
economy. This puts pressure on companies to continuously develop their offerings and be …
Influence of creativity and social capital on the entrepreneurial intention of tourism students
CC Chia, C Liang - Journal of Entrepreneurship, Management and …, 2016 - ceeol.com
Regional knowledge coordination and the systematic promotion of rural culture using a
combination of ecological advantages and environmental education are emerging topics in …
combination of ecological advantages and environmental education are emerging topics in …
[HTML][HTML] A Brief History of Service Innovation: The evolution of past, present, and future of service innovation
Abstract Service innovation emerged more than a decade ago and is considered as the
main source of competitive advantage between the market and firms. Due to the growing …
main source of competitive advantage between the market and firms. Due to the growing …
Innovation management practices in production-intensive service firms
This paper posits that innovation management practices are contingent upon the type of
industry, and examines the innovation management practices in a distinctive set of service …
industry, and examines the innovation management practices in a distinctive set of service …
Innovation orientations and their effects on business performance: contrasting small‐and medium‐sized service firms
This study examines the relative performance of small‐versus medium‐sized service firms
with respect to innovation orientations and their effect on business performance. We …
with respect to innovation orientations and their effect on business performance. We …
Effect of innovation practices of banks on customer loyalty: an SEM-ANN approach
P Tiwari - Benchmarking: An International Journal, 2023 - emerald.com
Purpose The purpose of this study is to examine the effects of banking innovations (INNs) on
customer experience (EXP), satisfaction (SAT) and loyalty (LOY). Design/methodology …
customer experience (EXP), satisfaction (SAT) and loyalty (LOY). Design/methodology …
Factors that influence service innovation: a systematic approach and a categorization proposal
Purpose Service innovation (SI) is crucial for social and economic development. However,
most of the studies about innovation relate to product/manufacturing. Aimed at enhancing …
most of the studies about innovation relate to product/manufacturing. Aimed at enhancing …