An enormous amount of information has been produced about the IT outsourcing
phenomenon over the last 20 years, but one has to look to the academic literature for …

Abstract The 2010 Journal of Information Technology (JIT) article,'A Review of the IT
Outsourcing Empirical Literature and Future Research Directions', analyzed 741 findings on …

This study aims to contribute to the literature through the theoretical development and
empirical investigation of the role of information technology use in organizational learning …

The connectivity and communication requirements of leading supply chains have created
the emergence of a more advanced role for third‐party logistics providers 3PLs. They have …

abstract In this article, we use Transaction Cost Economics (TCE) and the Resource‐Based
View (RBV) of the firm to study outsourcing agreements. We develop an original approach of …

We investigated the risk factors of outsourced software development. Our first objective was
to create empirically generated lists of risk factors for both domestically-and offshore …

Organizations are increasingly sourcing their business processes through external service
providers, a practice known as Business Process Outsourcing (BPO). Worldwide, the current …

Customer orientation is said to strengthen business performance, but empirical research has
not consistently supported the claim. In this study, we reexamine the important relationship …

Outsourcing of information technology (IT) services has received much attention in the
information systems (IS) literature. However, considerably less attention has been paid to …

The phenomenon of outsourcing has spawned a rich body of scholarly work in the last two
decades. Yet, the answer to one important question has remained elusive: Does outsourcing …