Making sense of tourist shopping research: A critical review
H Jin, G Moscardo, L Murphy - Tourism Management, 2017 - Elsevier
Shopping is a common activity for many tourists, but research into this phenomenon is
piecemeal and fragmented. This paper provides a critical review of tourist shopping …
piecemeal and fragmented. This paper provides a critical review of tourist shopping …
The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty
A Kusumawati, K Sri Rahayu - Human Systems Management, 2020 - journals.sagepub.com
BACKGROUND: There is limited research that uses experience quality variables on cafes
and restaurants. OBJECTIVE: To test the effect of experience quality on customer perceived …
and restaurants. OBJECTIVE: To test the effect of experience quality on customer perceived …
Retail luxury strategy: assembling charisma through art and magic
Luxury retail strategy differs from other retail strategies not merely in distinctive formulations
of product, price, distribution, and appeals to customer distinction. Instead, it increasingly …
of product, price, distribution, and appeals to customer distinction. Instead, it increasingly …
Social interaction, convenience and customer satisfaction: The mediating effect of customer experience
M Srivastava, D Kaul - Journal of retailing and consumer services, 2014 - Elsevier
The present study is an effort to investigate the impact of both convenience and social
interaction on customer satisfaction and the mediating role of customer experience. A …
interaction on customer satisfaction and the mediating role of customer experience. A …
Segmenting consumer decision-making styles (CDMS) toward marketing practice: A partial least squares (PLS) path modeling approach
S Rezaei - Journal of Retailing and Consumer Services, 2015 - Elsevier
The way consumers make decisions across online and offline channels according to their
perceptions of retailers׳ marketing practices is not well understood in the current literature. A …
perceptions of retailers׳ marketing practices is not well understood in the current literature. A …
Examining shopping mall consumer decision-making styles, satisfaction and purchase intention
Understanding consumer decision-making (CDM) styles is essential for market
segmentation, positioning and crafting marketing strategies within a market. Few studies …
segmentation, positioning and crafting marketing strategies within a market. Few studies …
A systematic approach to scale development in tourist shopping satisfaction: Linking destination attributes and shopping experience
Tourism shopping has been acknowledged as a primary travel motive. Yet research on the
underlying dimensions, antecedents, and consequences of tourist shopping satisfaction has …
underlying dimensions, antecedents, and consequences of tourist shopping satisfaction has …
[HTML][HTML] Values of souvenirs as commodities
P Paraskevaidis, K Andriotis - Tourism Management, 2015 - Elsevier
Although souvenirs have received increased research interest in tourism studies,
sociological research in this field still remains limited. This exploratory study aspires to …
sociological research in this field still remains limited. This exploratory study aspires to …
Shopping destinations and trust–tourist attitudes: Scale development and validation
Shopping is one of the oldest tourist activities and commonly accounts for the majority of
travel budgets. However, tourists have expressed concerns regarding the risks they face in …
travel budgets. However, tourists have expressed concerns regarding the risks they face in …
To shop or not to shop while traveling? Exploring the influence of shopping mall attributes on overall tourist shopping satisfaction
K Esfandiar, M Rahmani Seryasat… - Tourism Recreation …, 2024 - Taylor & Francis
The shopping experience may impact tourists' overall dis/satisfaction and, subsequently, the
destination's local economy. To address this importance, the current study focused on six …
destination's local economy. To address this importance, the current study focused on six …