Making sense of tourist shopping research: A critical review

H Jin, G Moscardo, L Murphy - Tourism Management, 2017 - Elsevier
Shopping is a common activity for many tourists, but research into this phenomenon is
piecemeal and fragmented. This paper provides a critical review of tourist shopping …

The effect of experience quality on customer perceived value and customer satisfaction and its impact on customer loyalty

A Kusumawati, K Sri Rahayu - Human Systems Management, 2020 - journals.sagepub.com
BACKGROUND: There is limited research that uses experience quality variables on cafes
and restaurants. OBJECTIVE: To test the effect of experience quality on customer perceived …

Retail luxury strategy: assembling charisma through art and magic

D Dion, E Arnould - Journal of retailing, 2011 - Elsevier
Luxury retail strategy differs from other retail strategies not merely in distinctive formulations
of product, price, distribution, and appeals to customer distinction. Instead, it increasingly …

Social interaction, convenience and customer satisfaction: The mediating effect of customer experience

M Srivastava, D Kaul - Journal of retailing and consumer services, 2014 - Elsevier
The present study is an effort to investigate the impact of both convenience and social
interaction on customer satisfaction and the mediating role of customer experience. A …

Segmenting consumer decision-making styles (CDMS) toward marketing practice: A partial least squares (PLS) path modeling approach

S Rezaei - Journal of Retailing and Consumer Services, 2015 - Elsevier
The way consumers make decisions across online and offline channels according to their
perceptions of retailers׳ marketing practices is not well understood in the current literature. A …

Examining shopping mall consumer decision-making styles, satisfaction and purchase intention

SA Alavi, S Rezaei, N Valaei… - … International Review of …, 2016 - Taylor & Francis
Understanding consumer decision-making (CDM) styles is essential for market
segmentation, positioning and crafting marketing strategies within a market. Few studies …

A systematic approach to scale development in tourist shopping satisfaction: Linking destination attributes and shopping experience

IKA Wong, YKP Wan - Journal of Travel Research, 2013 - journals.sagepub.com
Tourism shopping has been acknowledged as a primary travel motive. Yet research on the
underlying dimensions, antecedents, and consequences of tourist shopping satisfaction has …

[HTML][HTML] Values of souvenirs as commodities

P Paraskevaidis, K Andriotis - Tourism Management, 2015 - Elsevier
Although souvenirs have received increased research interest in tourism studies,
sociological research in this field still remains limited. This exploratory study aspires to …

Shopping destinations and trust–tourist attitudes: Scale development and validation

M Choi, R Law, CY Heo - Tourism Management, 2016 - Elsevier
Shopping is one of the oldest tourist activities and commonly accounts for the majority of
travel budgets. However, tourists have expressed concerns regarding the risks they face in …

To shop or not to shop while traveling? Exploring the influence of shopping mall attributes on overall tourist shopping satisfaction

K Esfandiar, M Rahmani Seryasat… - Tourism Recreation …, 2024 - Taylor & Francis
The shopping experience may impact tourists' overall dis/satisfaction and, subsequently, the
destination's local economy. To address this importance, the current study focused on six …