Exploring the role of relationship management and relationship quality in B2B: empirical insights and future research directions
Purpose In the past few decades, relationship management (RM) theory and RM strategies
in business-to-business (B2B) contexts have evolved tremendously, driven by constant …
in business-to-business (B2B) contexts have evolved tremendously, driven by constant …
Social media and customer relationship management technologies: Influencing buyer-seller information exchanges
Due to the increasing array of sales technology, salespeople must understand how each
application assists them. This study examines how business-to-business salespeople use …
application assists them. This study examines how business-to-business salespeople use …
A meta‐analysis on the trust in agrifood supply chains
MTQM Assis, MR Lucas, MJM Rainho - Food Frontiers, 2022 - Wiley Online Library
The agrifood literature suggests that trust is one of the most prominent and critical aspect for
not only the effectiveness of collaboration, but also for improving sustainability performance …
not only the effectiveness of collaboration, but also for improving sustainability performance …
Impact of relational communication on buyer–supplier relationship satisfaction: role of trust and commitment
UA Agarwal, SA Narayana - Benchmarking: An International Journal, 2020 - emerald.com
Purpose The present study aims to examine the impact of relational communication,
operationalized in terms of information sharing, quality and frequency of information, on …
operationalized in terms of information sharing, quality and frequency of information, on …
The influence of conflict event strength on interorganizational cooperation: Moderating roles of contractual complexity and trust
L Zhang, Y Gao, W Lu, W Guo - Journal of Business Research, 2023 - Elsevier
Interorganizational conflicts are unavoidable in business management. Existing studies
generally focus on the impact of conflict intensity and/or frequency. This strand simplifies …
generally focus on the impact of conflict intensity and/or frequency. This strand simplifies …
Purchasing realized absorptive capacity as the gateway to sustainable supply chain management
Purpose Companies' ability to build sustainable supply chains and achieve strategic
sustainability objectives largely depends on their supply network characteristics and the …
sustainability objectives largely depends on their supply network characteristics and the …
Impact of digital technology on velocity of B2B buyer-supplier relationship development
R Kauffman, L Pointer - Journal of Business & Industrial Marketing, 2022 - emerald.com
Purpose This study aims to examine how the widespread adoption of digital technology (DT)
in business-to-business (B2B) markets affects and, in particular, increases the velocity of …
in business-to-business (B2B) markets affects and, in particular, increases the velocity of …
External auditors' trust and perceived quality of interactions
KY Cheung, CY Lai - Cogent Business & Management, 2022 - Taylor & Francis
The external auditor cooperates and communicates with the audit committee of a company
to ensure effective external audit, including detection of material misstatements in financial …
to ensure effective external audit, including detection of material misstatements in financial …
The impact of buyer–supplier communication on production ramp-up performance
C Gesell, AH Glas, M Essig - Journal of business & industrial …, 2022 - emerald.com
Purpose The purpose of this paper is to examine how communication with suppliers
influences performance during production ramp-up. Often, time, cost or quality targets are …
influences performance during production ramp-up. Often, time, cost or quality targets are …
Economic or relational first? Establishing the competitiveness of third-party logistics information sharing by devoting specific assets and mutual trust
Abstract Third-party logistics (3PL) information sharing has been widely acknowledged as a
critical mechanism for integrating user and provider firms. However, it is not known what the …
critical mechanism for integrating user and provider firms. However, it is not known what the …