Pawnshop is one of the non-bank financial institutions that is an alternative for the
community in meeting short-term needs. In this pawnshop business, there are many …

Purpose—The objective of this research is to examine how utilitarian value, hedonic value,
and social value influence customer loyalty in e-commerce, as well as to investigate whether …

This study aims to determine and analyse the effect of relationship quality on loyalty with
customer retention as an intervening variable on savings customers. The population in this …

This study aims to determine the effect of service quality and perceived value on customer
loyalty as mediated by restaurant customer satisfaction in Tuban Regency. The population in …

Miopia di Indonesia pada masa pandemi cenderung meningkat karena gaya hidup atau
penyakit mata, jika tidak ditangani dengan baik akan memperburuk kondisi mata dan dapat …

Seiring dengan perkembangan dan kemajuan perekonomian Indonesia yang pesat saat ini
masyarakat mempunyai aktivitas yang beragam dan untuk memenuhi aktivitas tersebut …

Currently, transportation companies have taken advantage of technology by creating online
transportation applications to market their business, so the competition in this business is …

The purpose of this study is to determine the direct and indirect influence of brand
personality, brand reputation and price fairness toward customer loyalty through customer …

Technological developments have offered solutions for the community in facing the level of
congestion in Jabodetabek. Online transportation is one of the accesses that answer the …

This research uses a quantitative descriptive approach with a sample of 100 respondents
who are customers of PT Telkom Witel Medan. Data collection techniques in this study used …