The sociology of emotional labor
AS Wharton - Annual review of sociology, 2009 - annualreviews.org
Emotional labor refers to the process by which workers are expected to manage their
feelings in accordance with organizationally defined rules and guidelines. The Managed …
feelings in accordance with organizationally defined rules and guidelines. The Managed …
The characteristics and motivational decisions of outdoor adventure tourists: A review and analysis
G Pomfret, B Bramwell - Current issues in tourism, 2016 - Taylor & Francis
The growing demand for outdoor adventure tourism activities, and the rapid growth in
associated industry supply, means we need an improved understanding of outdoor …
associated industry supply, means we need an improved understanding of outdoor …
Rush as a key motivation in skilled adventure tourism: Resolving the risk recreation paradox
R Buckley - Tourism management, 2012 - Elsevier
At least 14 different motivations for adventure tourism and recreation, some internal and
some external, have been identified in∼ 50 previous studies. Skilled adventure practitioners …
some external, have been identified in∼ 50 previous studies. Skilled adventure practitioners …
[图书][B] Tour guiding research: Insights, issues and implications
This book provides an authoritative, state-of-the-art review of tour guiding scholarship and
research. It aims to foster best practice and to stimulate further study and research on tour …
research. It aims to foster best practice and to stimulate further study and research on tour …
[图书][B] The realities of work: Experiencing work and employment in contemporary society
The new edition of this successful textbook adopts a unique approach, providing a critical
examination of work from the employee's perspective. The book explores the effects of being …
examination of work from the employee's perspective. The book explores the effects of being …
Multiple motives for participating in adventure sports
JH Kerr, SH Mackenzie - Psychology of sport and exercise, 2012 - Elsevier
OBJECTIVES: The purpose of the present study was to explore possible multiple motives for
participation in different adventure sports. DESIGN: Qualitative design, specifically an …
participation in different adventure sports. DESIGN: Qualitative design, specifically an …
[图书][B] Adventure tourism
R Buckley - 2006 - books.google.com
Page 1 Adventure Tourism Ralf Buckley www.coblong Page 2 Adventure Tourism Page 3 This
page intentionally left blank Page 4 Adventure Tourism Ralf Buckley International Centre for …
page intentionally left blank Page 4 Adventure Tourism Ralf Buckley International Centre for …
Emotional labor in the hospitality industry: The influence of contextual factors
Given the significance of emotional labor (EL) for hospitality service firms, it is highly
valuable to examine the contextual factors that affect the EL strategy undertaken by …
valuable to examine the contextual factors that affect the EL strategy undertaken by …
Emotional labor of the tour leaders: An exploratory study
JY Wong, CH Wang - Tourism Management, 2009 - Elsevier
The concept of emotional labor was introduced by Hochschild, AR (1979). Emotion work,
feeling rules, and social structure. American Journal of Sociology, 85 (3), 551–575 …
feeling rules, and social structure. American Journal of Sociology, 85 (3), 551–575 …
[图书][B] Adventure tourism management
R Buckley - 2011 - taylorfrancis.com
The academic study of adventure tourism is rapidly increasing in popularity, with research
beginning to focus on it heavily. This book is a cohesive and comprehensive look at this …
beginning to focus on it heavily. This book is a cohesive and comprehensive look at this …