Can (A) I give you a ride? Development and validation of the CRUISE framework for autonomous vehicle services

VS Osburg, V Yoganathan… - Journal of Service …, 2022 - journals.sagepub.com
Advances in artificial intelligence (AI) are increasingly enabling firms to develop services
that utilize autonomous vehicles (AVs). Yet, there are significant psychological barriers to …

Findings from a qualitative field study with an autonomous robot in public: exploration of user reactions and conflicts

F Babel, J Kraus, M Baumann - International Journal of Social Robotics, 2022 - Springer
Soon service robots will be employed in public spaces with frequent human-robot interaction
(HRI). To achieve a safe, trustworthy and acceptable HRI, service robots need to be …

Tangible futures: Combining scenario thinking and personas-A pilot study on urban mobility

F Vallet, J Puchinger, A Millonig, G Lamé, I Nicolaï - Futures, 2020 - Elsevier
Scenario planning methods tend to work at an aggregate level and to consider
homogeneous populations, thus levelling the variable effects of future developments on …

Autonomous vs. self-driving vehicles: the power of language to shape public perceptions

E Kassens-Noor, M Wilson, M Cai, N Durst… - Journal of Urban …, 2021 - Taylor & Francis
Public perception of the next generation of vehicles will affect their design, deployment, and
ultimately their use. As the engineering terms of self-driving, driverless, fully automated, and …

Two is better than one: Apologies from two robots are preferred

Y Okada, M Kimoto, T Iio, K Shimohara, M Shiomi - Plos one, 2023 - journals.plos.org
Although the capabilities of service robots are increasing, avoiding any mistakes is difficult.
Therefore, strategies for mitigating mistakes, such as apology behavior designs, are …

Audiovisual Affect Recognition for Autonomous Vehicles: Applications and Future Agendas

V Karas, DM Schuller… - IEEE Transactions on …, 2023 - ieeexplore.ieee.org
Emotion and a broader range of affective and cognitive states play an important role on the
road. While this has been predominantly investigated in terms of driver safety, the …

Emerging urban mobility technologies through the lens of everyday urban aesthetics: case of self-driving vehicle

MN Mladenović, S Lehtinen, E Soh, K Martens - Essays in Philosophy, 2019 - pdcnet.org
The goal of this article is to deepen the concept of emerging urban mobility technology.
Drawing on philosophical everyday and urban aesthetics, as well as the …

Emotional design

F Zhou, Y Ji, RJ Jiao - Handbook of Human Factors and …, 2021 - Wiley Online Library
The concept of emotion is closely related to affect, which is an encompassing term,
consisting of emotions, feelings, moods, and evaluations. Organizations, conferences, and …

[PDF][PDF] Connected Vehicles Fleet Expanding Problems.

LM Gabsalikhova, I Makarova, VD Shepelev… - VEHITS, 2020 - scitepress.org
The transport systems intellectualization directions analysed in article. The digital
technology introduction occurs at all stages of the vehicle life cycle: product development …

Integrating future trends and uncertainties in urban mobility design via data-driven personas and scenarios

T Gall, S Hörl, F Vallet, B Yannou - European Transport Research Review, 2023 - Springer
Urban mobility contributes significantly to greenhouse gas emissions and comes with
negative social impacts for various groups, such as limited accessibility to opportunity or …