Online food-delivery aggregators (OFA's) are expanding choice and convenience, allowing
customers to order from a wide array of restaurants with a single tap on their smart phones …

Online food delivery applications (OFDA) are an emerging area of an online-to-offline (O2O)
service delivery platform. In times of the COVID-19 pandemic the OFDA apps can help the …

In the IS discipline, the formulation of design principles is an important vehicle to convey
design knowledge that contributes beyond instantiations applicable in a limited context of …

Increasingly, researchers have come to acknowledge that consumption activities entail both
utilitarian and hedonic components. Whereas utilitarian consumption accentuates the …

The purpose of this research is to develop a research model to understand the important
dimensions of website service quality and its influence on repurchase intention. The study …

Developing a usable website is pivotal for e-business success. Researchers have devoted
effort to develop metrics, guidelines and theories of website usability, yet there still is a lack …

Influence of visual aesthetics in product design, service environments and websites are well
explored but increasing usage of mobile interfaces and the different use context demand …

Virtual worlds, immersive three-dimensional virtual spaces where users interact with
projected identities of other users (avatars) and objects, are becoming increasingly popular …

Online product presentation constitutes a key challenge for marketers and designers who
want to satisfy consumers' needs. Visual and textual product information affect recognition …

Purpose A customer's visit to a retail website is a critical “moment of truth” during which
contemporary retailers attempt to simultaneously, during a single web navigation, capture …