[HTML][HTML] Trust and reputation in family businesses: A systematic literature review of past achievements and future promises

S Chaudhary, A Dhir, A Ferraris, B Bertoldi - Journal of Business Research, 2021 - Elsevier
Family businesses have traditionally been recognised for their trustworthiness and
reputation. Interestingly, the extant literature suggests the influence of reputation and trust on …

At what level (and in whom) we trust: Trust across multiple organizational levels

CA Fulmer, MJ Gelfand - Journal of management, 2012 - journals.sagepub.com
Despite the importance of trust across multiple levels in organizations, extant reviews have
focused predominantly on trust at the individual level. A systematic review of trust research …

Human confidence in artificial intelligence and in themselves: The evolution and impact of confidence on adoption of AI advice

L Chong, G Zhang, K Goucher-Lambert… - Computers in Human …, 2022 - Elsevier
Artificial intelligence (AI) has shown its promise in assisting human decision-making.
However, humans' inappropriate decision to accept or reject suggestions from AI can lead to …

How to evaluate trust in AI-assisted decision making? A survey of empirical methodologies

O Vereschak, G Bailly, B Caramiaux - … of the ACM on Human-Computer …, 2021 - dl.acm.org
The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …

Employee engagement and wellbeing in times of COVID-19: a proposal of the 5Cs model

MC De-la-Calle-Durán… - International Journal of …, 2021 - mdpi.com
The COVID-19 pandemic has had an unprecedented impact on the labor market. The
psychological pressure and uncertainty caused by the current changing workplace …

The relationship between trust in AI and trustworthy machine learning technologies

E Toreini, M Aitken, K Coopamootoo, K Elliott… - Proceedings of the …, 2020 - dl.acm.org
To design and develop AI-based systems that users and the larger public can justifiably
trust, one needs to understand how machine learning technologies impact trust. To guide …

Designing for responsible trust in AI systems: A communication perspective

QV Liao, SS Sundar - Proceedings of the 2022 ACM Conference on …, 2022 - dl.acm.org
Current literature and public discourse on “trust in AI” are often focused on the principles
underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given …

Retailer corporate social responsibility and consumer citizenship behavior: The mediating roles of perceived consumer effectiveness and consumer trust

N Nguyen, S Pervan - Journal of Retailing and Consumer Services, 2020 - Elsevier
Retailers often face pressure from stakeholders to address social and environmental issues.
The purpose of this study is to investigate the influence of retailer corporate social …

Organizational transparency: A new perspective on managing trust in organization-stakeholder relationships

AK Schnackenberg, EC Tomlinson - Journal of management, 2016 - journals.sagepub.com
Transparency is often cited as essential to the trust stakeholders place in organizations.
However, a clear understanding of the meaning and significance of transparency has yet to …

The mediating role of trust in stimulating the relationship between transformational leadership and knowledge sharing processes

PB Le, H Lei - Journal of knowledge management, 2018 - emerald.com
Purpose This paper aims to investigate the influence of transformational leadership (TL) and
two aspects of trust (trust in a leader and trust among members, including two versions of …