With the rapid adoption of online shopping, academic research in the eCommerce domain
has gained traction. However, significant research challenges remain, spanning from classic …

Conversational information seeking (CIS) is concerned with a sequence of interactions
between one or more users and an information system. Interactions in CIS are primarily …

Conversational search is one of the ultimate goals of information retrieval. Recent research
approaches conversational search by simplified settings of response ranking and …

Although voice assistants are increasingly being adopted by older adults, we lack empirical
research on how they interact with these devices for health information seeking. Also, prior …

A conversational information retrieval (CIR) system is an information retrieval (IR) system
with a conversational interface, which allows users to interact with the system to seek …

Conversational recommendation has recently attracted significant attention. As systems
must understand users' preferences, training them has called for conversational corpora …

We conducted a laboratory-based observational study where pairs of people performed
search tasks communicating verbally. Examination of the discourse allowed commonly used …

Conversation is the natural mode for information exchange in daily life, a spoken
conversational interaction for search input and output is a logical format for information …

Understanding and characterizing how people interact in information-seeking conversations
is crucial in developing conversational search systems. In this paper, we introduce a new …

The conversational search task aims to enable a user to resolve information needs via
natural language dialogue with an agent. In this paper, we aim to develop a conceptual …