Electronic word of mouth (eWOM) is a prevalent consumer practice that has undeniable
effects on the company bottom line, yet it remains an over-labeled and under-theorized …

With the widespread use of Internet of things (IoT), mobile phones, connected devices and
artificial intelligence (AI), recommender systems (RSs) have become a booming technology …

The adoption of artificial intelligence (AI) and machine learning (ML) in risk-sensitive
environments is still in its infancy because it lacks a systematic framework for reasoning …

This study extends literature on e-commerce trust and repurchase intentions by exploring
the role of swift guanxi and the perceived effectiveness of institutional mechanisms (PEEIM) …

Complex networks have emerged as a simple yet powerful framework to represent and
analyze a wide range of complex systems. The problem of ranking the nodes and the edges …

Social networking site (SNS) driven e-commerce, the latest social commerce (s-commerce)
phenomenon, gains prominence with the introduction of the call-to-action feature. The call-to …

The era of Web 2.0 is witnessing the proliferation of online social media platforms, which
develop new business models by leveraging user-generated content. One rapidly growing …

Crowdsourcing information systems are socio-technical systems that provide informational
products or services by harnessing the diverse potential of large groups of people via the …

As online reviews play a decisive role in consumers' purchase decisions, e-commerce
platforms are using review systems strategically to obtain a competitive advantage …

Theories of decision-making, both prescriptive and descriptive, have long been important to
decision support systems (DSS). Currently, the field of behavioral economics (BE) provides …