A decade of systematic literature review on Airbnb: the sharing economy from a multiple stakeholder perspective

SRH Hati, TE Balqiah, A Hananto, E Yuliati - Heliyon, 2021 - cell.com
Airbnb, which launched its business in 2009, has experienced explosive growth by creating
value through the sharing economy business model. The Airbnb business model helps …

A systematic review of trust in sharing accommodation: progress and prospects from the multistakeholder perspective

X Song, H Gu, Y Li, W Ye - International Journal of Contemporary …, 2023 - emerald.com
Purpose Trust has emerged as a crucial research topic in the sharing economy. However,
scholarship on trust in sharing accommodation remains limited. By using stakeholder theory …

Service research priorities: designing sustainable service ecosystems

JM Field, D Fotheringham… - Journal of Service …, 2021 - journals.sagepub.com
This article utilizes input from service scholars, practitioners, reviews of published literature,
and influential policy documents to identify service research priorities that push the …

Lord, please save me from my sins! Can CSR mitigate the negative impacts of sharing economy on consumer trust and corporate reputation?

SHW Chuah, SM Rasoolimanesh, ECX Aw… - Tourism Management …, 2022 - Elsevier
The explosive growth of Airbnb not only provides travelers with novel accommodation
experiences at prices that suit their budget, but also challenges the existing regulatory and …

Visual cues and consumer's booking intention in P2P accommodation: Exploring the role of social and emotional signals from hosts' profile photos

TY Han, JW Bi, ZH Wei, Y Yao - Tourism Management, 2024 - Elsevier
While previous studies have examined social and emotional value through textual cues, the
precise impact of these values conveyed by hosts' facial images, as depicted in their profile …

How does constraining description affect guest booking decisions and satisfaction?

L Gao, H Li, S Liang, J Yang, R Law - Tourism Management, 2022 - Elsevier
The importance of hosts' information disclosure on influencing guest behavior and matching
efficiency has been proven by many studies. Most peer-to-peer rental platforms allow hosts …

Understanding the impact of host facial characteristics on Airbnb pricing: Integrating facial image analytics into tourism research

SJ Barnes, SN Kirshner - Tourism Management, 2021 - Elsevier
People rapidly and subconsciously process information from facial images. On sharing
economy platforms, facial cues can provide a useful supplement to other information …

Examining the direct and interaction effects of picture color cues and textual cues related to color on accommodation-sharing platform rental purchase

M Chi, M Pan, R Huang - International Journal of Hospitality Management, 2021 - Elsevier
Given the increasing popularity of peer-to-peer (P2P) accommodation-sharing platforms (ie,
Airbnb), this paper aims to explore the effects of both picture color cues and textual cues …

The beauty premium of tour guides in the customer decision-making process: An AI-based big data analysis

FX Yang, Y Li, X Li, J Yuan - Tourism Management, 2022 - Elsevier
This study investigates how the facial cues of tour guides in their profile pictures, and
especially aesthetically pleasing facial features, play a role in the different stages of a …

Do looks matter for hosts on the peer-to-peer sharing accommodation market?

H Li, Q Wang, G Li, D Cai - Annals of Tourism Research, 2023 - Elsevier
The presence of hosts' profile photo on peer-to-peer accommodation platforms is likely to
influence consumers' judgments and purchase behavior. Based on the stimulus–organism …