The road to forgiveness: a meta-analytic synthesis of its situational and dispositional correlates.

R Fehr, MJ Gelfand, M Nag - Psychological bulletin, 2010 - psycnet.apa.org
Abstract [Correction Notice: An erratum for this article was reported in Vol 137 (2) of
Psychological Bulletin (see record 2011-03899-006). In Table 2, weighted population …

Forgivingness, vengeful rumination, and affective traits

JW Berry, EL Worthington Jr, LE O'Connor… - Journal of …, 2005 - Wiley Online Library
Trait forgivingness is the disposition to forgive interpersonal transgressions over time and
across situations. We define forgiveness as the replacement of negative unforgiving …

[图书][B] Cross-cultural pragmatics

J House, DZ Kádár - 2021 - books.google.com
This book provides a cutting-edge introduction to cross-cultural pragmatics, a field
encompassing the study of language use across linguacultures. Cross-Cultural Pragmatics …

[HTML][HTML] Chatbots' effectiveness in service recovery

A Agnihotri, S Bhattacharya - International Journal of Information …, 2024 - Elsevier
Leveraging the computers are social actors theory, in this study, we explore traits of artificial
intelligence-based chatbots that make them perceived as trustworthy, drive consumers to …

Efficacy of psychotherapeutic interventions to promote forgiveness: a meta-analysis.

NG Wade, WT Hoyt, JEM Kidwell… - Journal of consulting …, 2014 - psycnet.apa.org
Objective: This meta-analysis addressed the efficacy of psychotherapeutic interventions to
help people forgive others and to examine moderators of treatment effects. Method: Eligible …

[PDF][PDF] Character strengths and virtues: A handbook and classification

C Peterson - American psychological association, 2004 - 103.240.163.214
" Character" has become a front-and-center topic in contemporary discourse, but this term
does not have a fixed meaning. Character may be simply defined by what someone does …

When customer love turns into lasting hate: The effects of relationship strength and time on customer revenge and avoidance

Y Grégoire, TM Tripp, R Legoux - Journal of marketing, 2009 - journals.sagepub.com
This article explores the effects of time and relationship strength on the evolution of customer
revenge and avoidance in online public complaining contexts. First, the authors examine …

[图书][B] Positive psychology: The science of happiness and human strengths

A Carr - 2013 - taylorfrancis.com
Remediating deficits and managing disabilities has been a central preoccupation for clinical
psychologists. Positive Psychology, in contrast, is concerned with the enhancement of …

Cognitive systems for revenge and forgiveness

ME McCullough, R Kurzban, BA Tabak - Behavioral and Brain …, 2013 - cambridge.org
Minimizing the costs that others impose upon oneself and upon those in whom one has a
fitness stake, such as kin and allies, is a key adaptive problem for many organisms. Our …

Beyond positive psychology? Toward a contextual view of psychological processes and well-being.

JK McNulty, FD Fincham - American Psychologist, 2012 - psycnet.apa.org
The field of positive psychology rests on the assumption that certain psychological traits and
processes are inherently beneficial for well-being. We review evidence that challenges this …