Objective: To summarize recent research on unintended consequences associated with
implementation and use of health information technology (health IT). Included in the review …

Background Patient flow describes the progression of patients along a pathway of care such
as the journey from hospital inpatient admission to discharge. Poor patient flow has …

Background Reported penicillin allergy rarely reflects penicillin intolerance. Failure to
address inpatient penicillin allergies results in more broad-spectrum antibiotic use, treatment …

Background Nurses are expected to be the largest users of electronic medical records in
hospitals. Literature specific to measuring the impacts of an electronic medical record …

Background: Numerous studies have examined specific factors related to success, failure
and implications of Electronic patient record (EPR) system implementations, but usually …

Over the next decade, many health care organizations (HCOs) will transition from one
electronic health record (EHR) to another; some forced by hospital acquisition and others by …

The integration of electronic health records (EHRs) has shown promise in improving health‐
care quality. In the United Arab Emirates, EHRs have been recently adopted to improve the …

Study objective We study the effect of an emergency department (ED) electronic health
record implementation on the operational metrics of a diverse group of community EDs …

Patient satisfaction with their experience during an emergency department (ED) visit is
affected both by the quality of the clinical care received and the process of care delivered …

Quality of service is an instrumental component of the service provision process. This
chapter presents a helpful starting point for operations research/management science …