A systematic review of co-creation and co-production: Embarking on the social innovation journey
WH Voorberg, VJJM Bekkers… - Public management …, 2015 - Taylor & Francis
This article presents a systematic review of 122 articles and books (1987–2013) of co-
creation/co-production with citizens in public innovation. It analyses (a) the objectives of co …
creation/co-production with citizens in public innovation. It analyses (a) the objectives of co …
Value co-creation: a review of literature and future research agenda
Purpose The purpose of this paper is to present a systematic review of the available
literature on value co-creation (VCC) and provide insightful future directions for research in …
literature on value co-creation (VCC) and provide insightful future directions for research in …
From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation?
SP Osborne - Public management review, 2018 - Taylor & Francis
As has been argued elsewhere, the model of public service management (the New Public
Management, or NPM) that dominated public service reform since the late 1970s to the …
Management, or NPM) that dominated public service reform since the late 1970s to the …
Co-creation: The new kid on the block in public governance
This article has three objectives. The first is to show that while co-production was originally
tied to service production, co-creation has broader applications in the field of public …
tied to service production, co-creation has broader applications in the field of public …
[图书][B] Public governance as co-creation: A strategy for revitalizing the public sector and rejuvenating democracy
We need new governance solutions to help us improve public policies and services, solve
complex societal problems, strengthen social communities and reinvigorate democracy. By …
complex societal problems, strengthen social communities and reinvigorate democracy. By …
Value co-creation: concept and measurement
The surge in academic and practical interest in the topic of value co-creation (VCC)
highlights an equivocal understanding of its conceptual boundaries and empirical …
highlights an equivocal understanding of its conceptual boundaries and empirical …
[HTML][HTML] Value co-creation and perceived value: A customer perspective in the hospitality context
Using the DART (dialogue, access, risk, and transparency) model as a core framework of
value co-creation (VCC), and in the context of hospitality services, this study explores the …
value co-creation (VCC), and in the context of hospitality services, this study explores the …
When value co-creation fails: Reasons that lead to value co-destruction
H Järvi, AK Kähkönen, H Torvinen - Scandinavian Journal of Management, 2018 - Elsevier
Value co-destruction is a possible outcome of business, public and consumer collaboration.
We examine reasons that lead to value co-destruction and when these reasons emerge …
We examine reasons that lead to value co-destruction and when these reasons emerge …
Value co-creation through social innovation: A study of sustainable strategic alliance in telecommunication and financial services sectors in Bangladesh
The formulation of strategic alliance by commercial, social and government organizations
has potential to simultaneously achieve market related success and develop solution to …
has potential to simultaneously achieve market related success and develop solution to …
Co-creating services—conceptual clarification, forms and outcomes
AS Oertzen, G Odekerken-Schröder… - Journal of Service …, 2018 - emerald.com
Purpose The purpose of this paper is to assess, clarify and consolidate the terminology
around the co-creation of services, establish its forms and identify its outcomes, to resolve …
around the co-creation of services, establish its forms and identify its outcomes, to resolve …