Implementation and impacts of IT Service Management in the IT function

D MacLean, R Titah - International Journal of Information Management, 2023 - Elsevier
In recent years, organizations have made significant IT investments, including digital
transformation programs, with the aim of enhancing the quality and delivery of services, and …

[PDF][PDF] An empirical study of information security management success factors

M Zammani, R Razali - Commitment, 2016 - researchgate.net
Information security management (ISM) is a continuous, structured and systematic security
approach to managing and protect the organisation's information from being compromised …

Understanding the stakeholder roles in business continuity management practices–A study in public sector

J Järveläinen - 2020 - scholarspace.manoa.hawaii.edu
Natural disasters, power cuts and fires do not discriminate, but they happen to both private
and public organizations. Prior literature has agreed that business continuity management …

[PDF][PDF] Factors leading to the adoption of business continuity management (BCM) in Malaysia

LL Kim, A Amran - Global Business and Management Research: An …, 2018 - academia.edu
Purpose: This conceptual study investigates factors that lead to the adoption of Business
Continuity Management (BCM) in the context of Malaysia. Design/methodology/approach …

[PDF][PDF] Factors contributing to the success of information security management implementation

M Zammani, R Razali, D Singh - International Journal of …, 2019 - pdfs.semanticscholar.org
Information Security Management (ISM) concerns shielding the integrity, confidentiality,
availability, authenticity, reliability and accountability of the organisation's information from …

The The Influence of Work Discipline, Organizational Culture and Competence on Employee Performance:(Study on Bukit Asam Tbk Company. Kertapati Pier Unit …

L Agusria, F Fitantina, K Kholilah… - International Journal of …, 2022 - journal.jis-institute.org
This research discusses the influence of work discipline, organizational culture and
competence on employee performance in Bukit Asam, Tbk Company, Kertapati Pier Unit …

Evaluating the human aspect of information technology service recovery in the public sector

Z Ibrahim, MM Yusof - International Journal of Business …, 2022 - inderscienceonline.com
Information technology (IT) service recovery is part of the operational recovery that needs to
be supported by humans in ensuring successful business continuity. Hence, to ensure …

A business continuity management (BCM) framework for disaster resilient SMEs in Malaysia

ZA Auzzir - 2019 - eprints.hud.ac.uk
Small and medium sized enterprises (SMEs) play an important role in the economy of most
countries, crucial in terms of social inclusion, local employment and innovation. In the …

[PDF][PDF] The Role of Business Continuity Management for Sustaining Corporate Cost advantage

R Elshahawy, S El Khouly, H Hamdy… - Alexandria Journal …, 2022 - aljalexu.journals.ekb.eg
Since the business world continues to change, there are apparently growing challenges to
organizational plans for the continuation of business operations and the preservation of Cost …

The The Mediating Effect of Disaster Recovery Plan on the Relationship Between Critical Personnel And Business Continuity Management

AFA Naser, A Nor - International Journal of Business …, 2022 - journal.jis-institute.org
The aim of this paper is to investigate the mediating effect of disaster recovery plan on the
relationship between critical personnel and business continuity management. The study …