[HTML][HTML] Employee trust repair: A systematic review of 20 years of empirical research and future research directions

T Kähkönen, K Blomqvist, N Gillespie… - Journal of Business …, 2021 - Elsevier
Employee trust, and increasingly its absence, is a critical topic for researchers and
practitioners interested in social relations in the context of work and organizing. Employee …

Conceptualizing forgiveness: A review and path forward

DL Brady, MF Saldanha… - Journal of Organizational …, 2023 - Wiley Online Library
Forgiveness is a valuable conflict management strategy that has numerous benefits in
workplace settings (eg, for employees, team dynamics, dyadic relationships, and …

The forgiving organization: A multilevel model of forgiveness at work

R Fehr, MJ Gelfand - Academy of Management Review, 2012 - journals.aom.org
We introduce a multilevel model of workplace forgiveness and present forgiveness climate
as an organizational-level phenomenon that explains when and why employees respond to …

The embodiment of insult: A theory of biobehavioral response to workplace incivility

LM Cortina, M Sandy Hershcovis… - Journal of …, 2022 - journals.sagepub.com
This article builds a broad theory to explain how people respond, both biologically and
behaviorally, when targeted with incivility in organizations. Central to our theorizing is a …

Moving from abuse to reconciliation: A power-dependence perspective on when and how a follower can break the spiral of abuse

EXM Wee, H Liao, D Liu, J Liu - Academy of Management Journal, 2017 - journals.aom.org
Despite the burgeoning research on abusive supervision, the literature lacks an in-depth
understanding of how followers can successfully break the spiral of abusive supervision …

How can it be made right again? A review of trust repair research

K Sharma, FD Schoorman… - Journal of …, 2023 - journals.sagepub.com
We review research on the topic of trust repair, which has proceeded over the past four
decades using three different philosophical mechanisms that provide the bases through …

Mirror, mirror on my boss's wall: Engaged enactment's moderating role on the relationship between perceived narcissistic supervision and work outcomes

WA Hochwarter, KW Thompson - Human Relations, 2012 - journals.sagepub.com
Addressing both practical and scholarly considerations, we investigated the interactive
effects of perceived supervisor narcissism and individual enactment behavior on four …

Gradual drifts, abrupt shocks: From relationship fractures to relational resilience

M Olekalns, BB Caza, TJ Vogus - Academy of Management …, 2020 - journals.aom.org
Although high-quality work relationships are essential for organizational effectiveness and
employee well-being, they often fracture in the course of organizational life. To better …

Leader-follower transgressions, relationship repair strategies and outcomes: A state-of-the-science review and a way forward

O Epitropaki, AB Radulovic, Z Ete, G Thomas… - The Leadership …, 2020 - Elsevier
A growing body of literature has focused on transgressions in the workplace and more
recently, with respect to leader-follower relationships. Despite the important implications of …

Follower reactions to leader trust violations: A grounded theory of violation types, likelihood of recovery, and recovery process

SL Grover, MC Hasel, C Manville… - European Management …, 2014 - Elsevier
This paper explores how trust is violated and restored in the leader–follower relationship by
analyzing rich stories in everyday trust violation situations. The results suggest a dichotomy …