[HTML][HTML] Employee trust repair: A systematic review of 20 years of empirical research and future research directions
T Kähkönen, K Blomqvist, N Gillespie… - Journal of Business …, 2021 - Elsevier
Employee trust, and increasingly its absence, is a critical topic for researchers and
practitioners interested in social relations in the context of work and organizing. Employee …
practitioners interested in social relations in the context of work and organizing. Employee …
Conceptualizing forgiveness: A review and path forward
DL Brady, MF Saldanha… - Journal of Organizational …, 2023 - Wiley Online Library
Forgiveness is a valuable conflict management strategy that has numerous benefits in
workplace settings (eg, for employees, team dynamics, dyadic relationships, and …
workplace settings (eg, for employees, team dynamics, dyadic relationships, and …
The forgiving organization: A multilevel model of forgiveness at work
R Fehr, MJ Gelfand - Academy of Management Review, 2012 - journals.aom.org
We introduce a multilevel model of workplace forgiveness and present forgiveness climate
as an organizational-level phenomenon that explains when and why employees respond to …
as an organizational-level phenomenon that explains when and why employees respond to …
The embodiment of insult: A theory of biobehavioral response to workplace incivility
LM Cortina, M Sandy Hershcovis… - Journal of …, 2022 - journals.sagepub.com
This article builds a broad theory to explain how people respond, both biologically and
behaviorally, when targeted with incivility in organizations. Central to our theorizing is a …
behaviorally, when targeted with incivility in organizations. Central to our theorizing is a …
Moving from abuse to reconciliation: A power-dependence perspective on when and how a follower can break the spiral of abuse
Despite the burgeoning research on abusive supervision, the literature lacks an in-depth
understanding of how followers can successfully break the spiral of abusive supervision …
understanding of how followers can successfully break the spiral of abusive supervision …
How can it be made right again? A review of trust repair research
K Sharma, FD Schoorman… - Journal of …, 2023 - journals.sagepub.com
We review research on the topic of trust repair, which has proceeded over the past four
decades using three different philosophical mechanisms that provide the bases through …
decades using three different philosophical mechanisms that provide the bases through …
Mirror, mirror on my boss's wall: Engaged enactment's moderating role on the relationship between perceived narcissistic supervision and work outcomes
WA Hochwarter, KW Thompson - Human Relations, 2012 - journals.sagepub.com
Addressing both practical and scholarly considerations, we investigated the interactive
effects of perceived supervisor narcissism and individual enactment behavior on four …
effects of perceived supervisor narcissism and individual enactment behavior on four …
Gradual drifts, abrupt shocks: From relationship fractures to relational resilience
Although high-quality work relationships are essential for organizational effectiveness and
employee well-being, they often fracture in the course of organizational life. To better …
employee well-being, they often fracture in the course of organizational life. To better …
Leader-follower transgressions, relationship repair strategies and outcomes: A state-of-the-science review and a way forward
A growing body of literature has focused on transgressions in the workplace and more
recently, with respect to leader-follower relationships. Despite the important implications of …
recently, with respect to leader-follower relationships. Despite the important implications of …
Follower reactions to leader trust violations: A grounded theory of violation types, likelihood of recovery, and recovery process
SL Grover, MC Hasel, C Manville… - European Management …, 2014 - Elsevier
This paper explores how trust is violated and restored in the leader–follower relationship by
analyzing rich stories in everyday trust violation situations. The results suggest a dichotomy …
analyzing rich stories in everyday trust violation situations. The results suggest a dichotomy …