Mapping HCI research methods for studying social media interaction: A systematic literature review

Y Shibuya, A Hamm, TC Pargman - Computers in Human Behavior, 2022 - Elsevier
In the last decades, researchers in Human-computer interaction (HCI) took numerous efforts
to investigate people's social media interaction. To understand how researchers in HCI have …

Healing justice: A framework for collective healing and well-being from systemic traumas

B Bosley, CN Harrington, SM Morris… - Proceedings of the 2022 …, 2022 - dl.acm.org
The 2020 Black Lives Matter protests in the United States demanded police reform and
legislative action. Data-driven policing is just one technological intervention designed with …

Shopping over distance through a telepresence robot

L Yang, B Jones, C Neustaedter… - Proceedings of the ACM on …, 2018 - dl.acm.org
Computer mediated-communication tools (CMC) support loved ones in maintaining
connections with one another over distance, yet it can be difficult to do activities together. We …

Remote shopping advice: enhancing in-store shopping with social technologies

MR Morris, K Inkpen, G Venolia - … of the 17th ACM conference on …, 2014 - dl.acm.org
Consumers shopping in" brick-and-mortar"(non-virtual) stores often use their mobile phones
to consult with others about potential purchases. Via a survey (n= 200), we detail current …

" I Have a Life" Teacher Communication & Management Outside the Classroom

S Hillman, A Hillman, C Neustaedter… - Extended Abstracts of the …, 2019 - dl.acm.org
Over the past decade, there has been an increase in educational software use within
classrooms as well as continuing demand on K-12 teachers extending beyond in-class …

User challenges and successes with mobile payment services in North America

S Hillman, C Neustaedter, E Oduor… - Proceedings of the 16th …, 2014 - dl.acm.org
Mobile payment services have recently emerged in North America where users pay for items
using their smartphones. Yet we have little understanding of how people are making use of …

“Why would you buy from a stranger?” Understanding Saudi citizens' Motivations and Challenges in Social Commerce

AA AlArfaj, E Solaiman, L Marshall - … –INTERACT 2019: 17th IFIP TC 13 …, 2019 - Springer
Consumers in many countries like the Kingdom of Saudi Arabia (KSA) are increasingly
turning to social media platforms like Instagram and WhatsApp to buy and sell products and …

Comparing different qualitative methods to understand user experience in Saudi Arabia

AA AlArfaj, E Solaiman - arXiv preprint arXiv:2212.04232, 2022 - arxiv.org
The HCI field has seen a growing body of qualitative research, making use of a wide range
of activities and methods. Interviews and workshops are some of the main techniques used …

Diary methods in AAA games user research

S Hillman, T Stach, J Procyk, V Zammitto - Proceedings of the 2016 CHI …, 2016 - dl.acm.org
In this paper we present lessons learned from a diary study completed for Electronic Arts'
AAA video game NHL16 in August 2015. Key findings suggest that while there is high risk to …

It's all about coupons: Exploring coupon use behaviors in email

N Daskalova, FR Bentley, N Andalibi - Proceedings of the 2017 CHI …, 2017 - dl.acm.org
At Yahoo, we have been exploring the changing role of email in people's lives [4]. A major
part of what we have heard from participants in weekly usability studies is that their primary …