Individuals seeking services through drive-thru queuing and waiting, anticipate speedy
service. However, long queues often prompt customers' impatience, leading to reneging and …

This study used the queue theory to evaluate the performance of the United Bank for Africa
(UBA) banking service in Agbor, Delta State, Nigeria. The objectives of the study include: to …

This paper presents an analysis of a study that uses queueing theory to investigate the rate
at which customers arrive and receive service in a supermarket over the course of one week …

The Bangkok Bank at King Mongkut's University of Technology North Bangkok (KMUTNB)
has always been crowded, so the waiting time for each customer to be served has become a …

The development of a growing economy and the advancement in a developing economy
holds its nodes on the banking sector and most especially commercial banks. Therefore …

This study determined the current queueing characteristics for 2 ATMs at a bank in
Mmabatho, South Africa as output for a M/M/s model. Time between arrivals (TBA) and …

Fenomena antrian sering kita jumpai dimana saja dan sering ditemui dalam fasilitas
pelayanan umum. Dengan besarnya permintaan akan sebuah pelayanan, menimbulkan …

The Morning Shift (MS) flow of passengers on Thursday is similar to any other day in the
week at an urban train station. However, passenger congestion occurring in the Evening …