The rapid development of artificial intelligence technology has enabled chatbots to perform
human-like service work. Chatbots commonly fail in service due to their limitations. However …

There is an emerging interest in examining user attitudes towards voice assistants (VAs);
however, there is limited research on how user attitudes are formulated in different contexts …

Stereotypes and scripts guide human perception and expectations in everyday life.
Research has found that a robot's appearance influences the perceived fit in different …

The increasing need for organ donations remains a worldwide challenge as transplant
waiting lists grow and donation rates persist at constant levels. The increasing popularity of …

Conversation agents have been attracting increased attention in IS research and increased
adoption in practice. They provide an AI-driven conversation-like interface and tap into the …

Social coding platforms such as GitHub and mechanisms such as pull requests, code
reviews, issue reports, and commenting allow developers to contribute to several different …