Business process management (BPM), business process reengineering (BPR), and
business process innovation (BPI) have been the primary strategies adopted by several …

Business Process Management is a new strategy for process management that is having a
major impact today. Mainly, its use is focused on the industrial, services, and business …

The effect of digital technologies adoption in healthcare industry: a case based analysis |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

Resumen El Sistema Nacional de Salud Cubano se plantea como reto el perfeccionamiento
de la gestión de sus instituciones, para lo cual considera objetivos medulares: fomentar la …

Purpose Given the complexity and difficulties of the health sector, the question that this study
attempts to answer is as follows: what are the main results of studies on business process …

Introducción: Los servicios hospitalarios se encuentran en un entorno competitivo, los
sistemas de gestión de la calidad deben orientarse hacia modelos que respondan a los …

Improving organizational performance by redesigning business processes and supporting
them with a proper information system is a daunting challenge. We analyze the possibilities …

This research aims to understand how Business process management (BPM) can be
applied for the improvement of Information Technology service management (ITSM) …

Purpose–The purpose of this paper is to address a theoretical gap in the business process
management (BPM) literature on factors that influence the acceptance and use of business …

Epidemiological trends over the past decade show a significant worldwide increase in the
burden of chronic diseases. At the same time, the human resources of health care are …