ChatGPT is a product of AI that is currently being widely discussed on Twitter. This research
reviews how ChatGPT writes English essays. This research is descriptive qualitative. The …

Consumer research on conversational agents (CAs) has been growing. To illustrate and
map out research in this field, we conducted a systematic literature review (SLR) of …

Generative artificial intelligence as a new context for management theories: analysis of ChatGPT
| Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

Few studies have examined user motivations to use generative artificial intelligence (AI).
This research aims to address this gap by examining how user motivations for ChatGPT …

Intelligent AI devices have become a common presence in the business landscape, offering
a wide range of services, from the medical sector to the hospitality industry. From an …

Text-based chatbots are being touted as a disruptive innovation with unprecedented
business potential. However, frequent failures in human–chatbot conversations have led to …

Artificial intelligence (AI) is gaining increasing attention from business leaders today. As a
primary AI tool, chatbots have seen increasing use by companies to support customer …

In the digital environment, chatbots as customer service agents assist consumers in decision
making. Based on the computers-are-social-actors paradigm, this study examines the …

As a rapidly emerging generative AI chatbot, ChatGPT has garnered unprecedented global
attention for its advanced AI-based text generation capabilities. However, the issue of …

This study aims to provide an understanding of the role of green transformational leadership
(GTL) and green innovation practices in organizations through cognitive processes: green …