The deployment of balanced scorecard in health care organizations: is it beneficial? A systematic review

F Amer, S Hammoud, H Khatatbeh, S Lohner… - BMC health services …, 2022 - Springer
Abstract Background Balanced Scorecard (BSC) has been implemented for three decades
to evaluate and improve the performance of organizations. To the best of the researchers' …

Assessing patient experience and attitude: BSC-PATIENT development, translation, and psychometric evaluation—A cross-sectional study

F Amer, S Hammoud, D Onchonga, A Alkaiyat… - International Journal of …, 2022 - mdpi.com
Health care organizations (HCO) did not consider engaging patients in balanced scorecard
(BSC) implementations to evaluate their performance. This paper aims to develop an …

A Fusion Decision-Making Architecture for COVID-19 Crisis Analysis and Management

KH Hu, C Dong, FH Chen, SJ Lin, MC Hung - Electronics, 2022 - mdpi.com
The COVID-19 outbreak has had considerably harsh impacts on the global economy, such
as shutting down and paralyzing industrial production capacity and increasing the …

The Impact for implementing Balanced Scorecard in Health Care Organizations: A Systematic Review

F Amer, S Hammoud, H Khatatbeh, S Lohner, I Boncz… - medRxiv, 2021 - medrxiv.org
Aims This systematic review aims to assess the impact of Balanced Scorecard (BSC)
implementation at Health Care Organizations (HCOs) on Health Care Workers'(HCWs') …

[PDF][PDF] Assessing Health Care Workers' Satisfaction and Loyalty in a Balanced Scorecard: Development and Validation of BSC-HCWSL-a Cross-sectional Study

F Amer, S Hammoud, H Khatatbeh, H Alfatafta… - 2022 - academia.edu
Background Improving health care in Palestinian territories is a challenging task.
Organizations worldwide utilize the balanced scorecard (BSC) for their performance …