[PDF][PDF] Online shopping acceptance model-A critical survey of consumer factors in online shopping.

L Zhou, L Dai, D Zhang - Journal of Electronic commerce research, 2007 - ojs.jecr.org
Since the late 1990s, online shopping has taken off as an increasing number of consumers
purchase increasingly diversified products on the Internet. Given that how to attract and …

Critical review of the e-loyalty literature: a purchase-centred framework

AC Valvi, KC Fragkos - Electronic commerce research, 2012 - Springer
Over the last few years, the concept of online loyalty has been examined extensively in the
literature, and it remains a topic of constant inquiry for both academics and marketing …

[PDF][PDF] Pengaruh Kepercayaan, Kemudahan, dan Keamanan terhadap Keputusan Pembelian di Marketplace

D Agustiningrum, AL Andjarwati - Jurnal Ilmu Manajemen, 2021 - scholar.archive.org
This study aims to determine the effect of trust, comfort, and security on purchasing decisions
at Shopee. With the development of an online shopping system that uses the internet …

Success factors for destination marketing web sites: A qualitative meta-analysis

YA Park, U Gretzel - Journal of travel research, 2007 - journals.sagepub.com
Destination marketing organizations invest considerable amounts of money in the
development of Web sites as part of their overall promotion efforts. With increasing pressure …

Effect of electronic customer relationship management on customers' electronic satisfaction of communication companies in Kuwait

SIS Al-Hawary, TMS Alhajri - Calitatea, 2020 - search.proquest.com
The study aims to investigate the impact of electronic customer relationship management on
customers' Electronic satisfaction of Communication companies in Kuwait. The study …

Online satisfaction, trust and loyalty, and the impact of the offline parent brand

M Horppu, O Kuivalainen, A Tarkiainen… - Journal of product & …, 2008 - emerald.com
Purpose–The objective of this paper is to examine online brand relationships, and the
linkage between satisfaction, trust, and loyalty on the web site level. The web site is …

Medición de la satisfacción del cliente en organizaciones no lucrativas de cooperación al desarrollo

GMQ Fernández, VDA Nina - Revista empresarial, 2016 - dialnet.unirioja.es
El presente estudio se ocupa de la medición de la satisfacción del cliente en las
Organizaciones No Lucrativas (Organizaciones No Gubernamentales y Fundaciones) de …

Understanding determinants of online consumer satisfaction: A decision process perspective

R Kohli, S Devaraj, MA Mahmood - Journal of Management …, 2004 - Taylor & Francis
As business-to-consumer online shopping grows, e-commerce channel providers will need
to explore ways to anticipate consumers' needs to deliver an efficient shopping experience …

The impact of e-commerce drivers on e-customer loyalty: Evidence from KSA

S Al-Ayed - International Journal of Data and Network …, 2022 - m.growingscience.com
E-commerce and online shopping is the future of global trade, hence the importance of
building E-customer loyalty and maintaining it in the electronic markets becomes even more …

The Effect of E-WOM, Ease of Use and Trust on Purchase Decisions (Study on Tokopedia Application Users)

M Badir, AL Andjarwati - Jurnal Minds: Manajemen Ide …, 2020 - journal3.uin-alauddin.ac.id
The purpose of this study is to determine the effect of e-WOM, convenience, and trust in
purchasing decisions. The development of internet-based trading systems or e-commerce …