Research on ending exchange relationships: a categorization, assessment and outlook

J Tahtinen, A Halinen - Marketing Theory, 2002 - journals.sagepub.com
This paper reviews and assesses previous research concerning the ending of exchange
relationships. In recent years, the different aspects of ending, for instance exiting a …

Sales call anxiety: Exploring what it means when fear rules a sales encounter

W Verbeke, RP Bagozzi - Journal of Marketing, 2000 - journals.sagepub.com
The goal of this study is to develop and test a conceptualization of sales call anxiety (SCA)
on the basis of current insights from the cognitive approach to social anxiety. Sales call …

Understanding the patterns of market orientation among small businesses

C Blankson, JG Motwani… - Marketing Intelligence & …, 2006 - emerald.com
Purpose–To assess the patterns of market orientation within the small business sector.
Design/methodology/approach–After a pilot study involving interviews with owner …

The dark side of sales technologies: How technostress affects sales professionals

E Pullins, M Tarafdar, P Pham - Journal of Organizational …, 2020 - emerald.com
Purpose This article evaluates the effect of technostress due to implementation of sales
technologies on sales professionals in terms of changes in job satisfaction and role stress …

Conceptually confused, but on a field level? A method for conceptual analysis and its application

J Tähtinen, V Havila - Marketing Theory, 2019 - journals.sagepub.com
This article develops and applies a conceptual analysis method (CAM). The CAM is a critical
reflection on multiple definitions and descriptions of concepts and terms all used to refer to a …

Impact of positioning strategies on service firm performance

C Blankson, JC Crawford - Journal of Business research, 2012 - Elsevier
This research examines the application of positioning strategies of retail service firms in
Texas. Four in-depth qualitative case studies and covert observation methods provide …

Marketing practices of African and Caribbean small businesses in London, UK

C Blankson, OE Omar - Qualitative Market Research: An International …, 2002 - emerald.com
Presents an assessment of the marketing practices among African and Caribbean small
businesses in London. Findings reveal the patchy application of an adapted market …

Key-account-management

O Jensen - Deutscher Universiäts-Verlag, Wiesbaden, 2001 - Springer
Entwicklung beigetragen und mir das wissenschaftliche Rüstzeug und die Motivation ftir
eine Reihe von Veröffentlichungserfolgen vermittelt hat. Mein großer Dank gilt auch Prof. Dr …

Impact of positioning strategies on corporate performance

C Blankson, SP Kalafatis… - Journal of …, 2008 - journalofadvertisingresearch.com
In spite of the importance of positioning in advertising research and practices and the
documented assertion that positioning positively affects profitability and long-term success of …

Sales failure: a review and future research directions

P McGowan - International Journal of Logistics Research and …, 2021 - Taylor & Francis
As much as 94% of all sales effort results in outcomes that can be perceived as denoting
failure. This article presents findings from a systematic review of literature which identifies …