Concept for the Customer Perspective of the Balanced Scorecard (BSC) System in Bus Transport Companies in the Slovak Republic

E Kicova, Z Rosnerova, O Ponisciakova, L Gajanova - Systems, 2023 - mdpi.com
Customer awareness and customer satisfaction are generally important attributes for the
success and competitiveness of any business. In some sectors, they are studied very …

[PDF][PDF] Direction of Business Performance Metrics: A Bibliometric and Thematic Review

RK Dahal1a, D Karki1b, R Gurung1c, B Ghimire1d… - 2024 - researchgate.net
This study presents a thematic review of the Direction of Business Performance Metrics
through a bibliometric analysis framework to map the multidimensionality of research in this …

Employee Well Being and Organizational Performance of Private Universities in South-South, Nigeria

ODA Bosede - International Journal of Research in Education …, 2024 - openjournals.ijaar.org
This study investigates the correlation between employee wellbeing and organizational
performance of private universities in South-South, Nigeria. The survey study's accessible …