Should social media platforms override a community's self-policing when it repeatedly break
rules? What actions can they consider? In light of this debate, platforms have begun …

Online social platforms centered around content creators often allow comments on content,
where creators can then moderate the comments they receive. As creators can face …

Social media sites like Reddit, Discord, and Clubhouse utilize a community-reliant approach
to content moderation. Under this model, volunteer moderators are tasked with setting and …

Large social media platforms are generally designed for scalability—the ambition to
increase in size without a fundamental change in form. This means that to address harm …

Given the scale at which online harassment occurs, researchers and practitioners alike have
turned to computationally driven approaches to address it. However, because harassment is …

The governance of many online communities relies on rules created by participants.
However, prior work provides limited evidence about how these self-governance efforts …

Prior research on transparency in content moderation has demonstrated the benefits of
offering post-removal explanations to sanctioned users. In this paper, we examine whether …

Despite frequent efforts to combat racism, almost no research has explored how to cultivate
positive experiences of thriving Black culture on Reddit. In this case study, we surveyed …

AI tools are increasingly deployed in community contexts. However, datasets used to
evaluate AI are typically created by developers and annotators outside a given community …

Making online social communities 'better'is a challenging undertaking, as online
communities are extraordinarily varied in their size, topical focus, and governance. As such …