What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics
AK Kushwaha, P Kumar, AK Kar - Industrial Marketing Management, 2021 - Elsevier
Many B2B firms have widely accepted AI-based chatbots to provide human-like service
interaction at different customer touchpoints in recent years. One of the objectives behind …
interaction at different customer touchpoints in recent years. One of the objectives behind …
Clustering of web search results based on the cuckoo search algorithm and balanced Bayesian information criterion
C Cobos, H Muñoz-Collazos, R Urbano-Muñoz… - Information …, 2014 - Elsevier
The clustering of web search results–or web document clustering–has become a very
interesting research area among academic and scientific communities involved in …
interesting research area among academic and scientific communities involved in …
Exploring performance of clustering methods on document sentiment analysis
Clustering is a powerful unsupervised tool for sentiment analysis from text. However, the
clustering results may be affected by any step of the clustering process, such as data pre …
clustering results may be affected by any step of the clustering process, such as data pre …
Measuring the coverage and redundancy of information search services on e-commerce platforms
Today's widespread e-commerce applications pose a new challenge to information search
services. They must extract a useful small set of search or recommendation results from a …
services. They must extract a useful small set of search or recommendation results from a …
Multi-objective design of hierarchical consensus functions for clustering ensembles via genetic programming
ALV Coelho, E Fernandes, K Faceli - Decision Support Systems, 2011 - Elsevier
This paper investigates a genetic programming (GP) approach aimed at the multi-objective
design of hierarchical consensus functions for clustering ensembles. By this means, data …
design of hierarchical consensus functions for clustering ensembles. By this means, data …
Using structure-based data transformation method to improve prediction accuracies for small data sets
DC Li, CC Chang, CW Liu - Decision Support Systems, 2012 - Elsevier
Small data set problems have been widely considered in many fields, where increasing the
prediction ability is the most important goal. This study considers the data structure to identify …
prediction ability is the most important goal. This study considers the data structure to identify …
Machine learning techniques in Web content mining: a comparative analysis
BS Anami, RS Wadawadagi, VB Pagi - Journal of Information & …, 2014 - World Scientific
With incessantly growing amount of information published over Web pages, the World Wide
Web (WWW) has become prolific in the field of data mining research. The heterogeneous …
Web (WWW) has become prolific in the field of data mining research. The heterogeneous …
Discovering users with similar internet access performance through cluster analysis
Users typically subscribe to an Internet access service on the basis of a specific download
speed, but the actual service may differ. Several projects are active collecting internet …
speed, but the actual service may differ. Several projects are active collecting internet …
Comparing clustering models in bank customers: Based on Fuzzy relational clustering approach
A Hendalianpour, J Razmi, M Gheitasi - Accounting, 2017 - m.growingscience.com
Clustering is absolutely useful information to explore data structures and has been
employed in many places. It organizes a set of objects into similar groups called clusters …
employed in many places. It organizes a set of objects into similar groups called clusters …
The ambiguous identifier clustering technique
Investigations of online transaction data often face the problem that entries for identical
products cannot be identified as such. There is, for example, typically no unique product …
products cannot be identified as such. There is, for example, typically no unique product …