“I felt her company”: A qualitative study on factors affecting closeness and emotional support seeking with an embodied conversational agent

K Loveys, C Hiko, M Sagar, X Zhang… - International Journal of …, 2022 - Elsevier
Embodied conversational agents (ECAs) show promise for use as companions in emotional
support applications, although real world uptake can be low. Incorporating closeness …

Is natural necessary? Human voice versus synthetic voice for intelligent virtual agents

A Abdulrahman, D Richards - Multimodal Technologies and Interaction, 2022 - mdpi.com
The use of intelligent virtual agents (IVA) to support humans in social contexts will depend
on their social acceptability. Acceptance will be related to the human's perception of the IVAs …

The Co-Design of an Embodied Conversational Agent to Help Stroke Survivors Manage Their Recovery

D Richards, PS Miranda Maciel, H Janssen - Robotics, 2023 - mdpi.com
Whilst the use of digital interventions to assist patients with self-management involving
embodied conversational agents (ECA) is emerging, the use of such agents to support …

A digital coach to promote emotion regulation skills

K Hopman, D Richards, MM Norberg - Multimodal Technologies and …, 2023 - mdpi.com
There is growing awareness that effective emotion regulation is critical for health, adjustment
and wellbeing. Emerging evidence suggests that interventions that promote flexible emotion …

Impact of adaptive multimodal empathic behavior on the user interaction

M Barange, S Rasendrasoa, M Bouabdelli… - Proceedings of the …, 2022 - dl.acm.org
Empathic behavior between humans often has a positive effect, particularly in healthcare,
since it facilitates relationships, improves engagement, and reduces stress and anxiety …

Natural conversations with a virtual being: How user experience with a current conversational AI model compares to expectations

C So, A Khvan, W Choi - Computer Animation and Virtual …, 2023 - Wiley Online Library
The present work investigates the effect of natural conversations with virtual beings on user
perceptions with a current conversational AI model (Meta's BlenderBot). To this aim, we …

Do you mind if I ask? Addressing the cold start problem in personalised relational agent conversation

H Ranjbartabar, D Richards, AA Bilgin… - Proceedings of the 21st …, 2021 - dl.acm.org
To personalise dialogue to different users, relational agents need to learn about the users'
preferences for relational cues used by the agent. In the context of a virtual advisor to reduce …

Identifying Which Relational Cues Users Find Helpful to Allow Tailoring of e-Coach Dialogues

S Salman, D Richards, M Dras - Multimodal Technologies and Interaction, 2023 - mdpi.com
Relational cues are extracts from actual verbal dialogues that help build the therapist–
patient working alliance and stronger bond through the depiction of empathy, respect and …

Evaluating Recent Advances in Affective Intelligent Tutoring Systems: A Scoping Review of Educational Impacts and Future Prospects

J Fernández-Herrero - 2024 - rua.ua.es
Affective intelligent tutoring systems (ATSs) are gaining recognition for their role in
personalized learning through adaptive automated education based on students' affective …

[PDF][PDF] Personalising the Dialogue of Relational Agents for First-Time Users.

H Ranjbartabar, D Richards, AA Bilgin, C Kutay - AAMAS, 2021 - academia.edu
Relational agents who personalise their message to individual users need to learn about the
user first. In the context of an agent who personalises the inclusion of 10 relational cues in its …