Purpose Enhancing retailing service quality (RSQ) serves as a basic strategy for gaining
competitive advantage in the retailing industry and enables retailers to make a loyal …

Purpose The study aims to examine the relationship between retailer's performance and
corporate social responsibility (CSR) practices in Indian context. The article introduces a …

Purpose: Retailing is one of the fastest-growing sectors in Vietnam. In the sight of foreign
investors, the Vietnamese retailing market is very prospective. However, the current …

This paper presents the results of a study applying the Kano model for analysing, classifying,
and prioritising customers' requirements in the context of Vietnamese retail service. A …

Over the past year there were no unique model to measure Retail Service Quality (RSQ)
with related to Customer loyalty (CL). Therefore, This Study presents a new model of RSQ & …

Today, retailers have been struggling to retain their existing customers in the face of severe
competition in their business operations. By expanding the service quality, retailers will be …

Hizmet kalitesi müşteri bağlılığı oluşturmada temel perakende strateji olarak görülmekte ve
günümüz perakende ortamlarında ortaya çıkan bütünleşik kanallı perakendecilik …

The hotel industry has the central element in contributing income for Malaysia. This study
aims to examine the relationship between the service quality dimension and customer …

La presente investigación denominada “Calidad de servicio y fidelización del cliente de la
empresa Inversiones Idea Muebles EIRL, del distrito de Surquillo, Lima-2022”, tiene como …

International medical tourism is the travel of patients to other countries for critical or
preferably treatments. Among the most important reasons why people prefer other countries …