A multilevel review of artificial intelligence in organizations: Implications for organizational behavior research and practice

S Bankins, AC Ocampo, M Marrone… - Journal of …, 2024 - Wiley Online Library
The rising use of artificially intelligent (AI) technologies, including generative AI tools, in
organizations is undeniable. As these systems become increasingly integrated into …

Artificial intelligence in interactive marketing: A conceptual framework and research agenda

JW Peltier, AJ Dahl, JA Schibrowsky - Journal of Research in …, 2024 - emerald.com
Purpose Artificial intelligence (AI) is transforming consumers' experiences and how firms
identify, create, nurture and manage interactive marketing relationships. However, most …

Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility

SF Wamba - International Journal of Information Management, 2022 - Elsevier
In the emerging literature on artificial intelligence (AI) and other disruptive technologies, the
importance of technological assimilation has been recognized for high operational and …

[HTML][HTML] The collaborative role of blockchain, artificial intelligence, and industrial internet of things in digitalization of small and medium-size enterprises

AA Khan, AA Laghari, P Li, MA Dootio, S Karim - Scientific Reports, 2023 - nature.com
Due to digitalization, small and medium-sized enterprises (SMEs) have significantly
enhanced their efficiency and productivity in the past few years. The process to automate …

[HTML][HTML] Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance

MS Rahman, S Bag, S Gupta, U Sivarajah - Journal of Business Research, 2023 - Elsevier
This study contributes to the extant literature by empirically investigating the influence of
Business-to-Business (B2B) firms' technology readiness on information technology …

Marketing analytics capability, artificial intelligence adoption, and firms' competitive advantage: Evidence from the manufacturing industry

MA Hossain, R Agnihotri, MRI Rushan… - Industrial Marketing …, 2022 - Elsevier
Data-driven analytics and artificial intelligence (AI) have become the most crucial aspects of
today's industrial marketing management. Although many firms have embraced analytics …

The dark side of FinTech in financial services: a qualitative enquiry into FinTech developers' perspective

B Sampat, E Mogaji, NP Nguyen - International Journal of Bank …, 2024 - emerald.com
Purpose FinTech offers numerous prospects for significant enhancements and fundamental
changes in financial services. However, along with the myriad of benefits, it also has the …

Application of artificial intelligence for resilient and sustainable healthcare system: Systematic literature review and future research directions

LP Vishwakarma, RK Singh, R Mishra… - International Journal of …, 2023 - Taylor & Francis
Recent years have witnessed increased pressure across the global healthcare system
during the COVID-19 pandemic. The COVID-19 pandemic shattered existing healthcare …

Artificial intelligence and SMEs: How can B2B SMEs leverage AI platforms to integrate AI technologies?

R Wei, C Pardo - Industrial Marketing Management, 2022 - Elsevier
Drawing on the SDL perspective whereby platforms are seen as multi-layered modular
structures, our work adopts a case study approach to investigate how small and medium …

Digital technology adoption in SMEs: what technological, environmental and organizational factors influence in emerging countries?

MMH Shahadat, M Nekmahmud… - Global Business …, 2023 - journals.sagepub.com
The research aims to explore the technological, environmental and organizational factors
that influence digital technology adoption in the small and medium enterprises (SMEs) …