Recent advances in deep learning based dialogue systems: A systematic survey

J Ni, T Young, V Pandelea, F Xue… - Artificial intelligence review, 2023 - Springer
Dialogue systems are a popular natural language processing (NLP) task as it is promising in
real-life applications. It is also a complicated task since many NLP tasks deserving study are …

Rethinking explainability as a dialogue: A practitioner's perspective

H Lakkaraju, D Slack, Y Chen, C Tan… - arXiv preprint arXiv …, 2022 - arxiv.org
As practitioners increasingly deploy machine learning models in critical domains such as
health care, finance, and policy, it becomes vital to ensure that domain experts function …

A probabilistic end-to-end task-oriented dialog model with latent belief states towards semi-supervised learning

Y Zhang, Z Ou, H Wang, J Feng - arXiv preprint arXiv:2009.08115, 2020 - arxiv.org
Structured belief states are crucial for user goal tracking and database query in task-oriented
dialog systems. However, training belief trackers often requires expensive turn-level …

Learning knowledge bases with parameters for task-oriented dialogue systems

A Madotto, S Cahyawijaya, GI Winata, Y Xu… - arXiv preprint arXiv …, 2020 - arxiv.org
Task-oriented dialogue systems are either modularized with separate dialogue state
tracking (DST) and management steps or end-to-end trainable. In either case, the …

Shades of BLEU, flavours of success: The case of MultiWOZ

T Nekvinda, O Dušek - arXiv preprint arXiv:2106.05555, 2021 - arxiv.org
The MultiWOZ dataset (Budzianowski et al., 2018) is frequently used for benchmarking
context-to-response abilities of task-oriented dialogue systems. In this work, we identify …

Multi-task learning with graph attention networks for multi-domain task-oriented dialogue systems

M Zhao, L Wang, Z Jiang, R Li, X Lu, Z Hu - Knowledge-Based Systems, 2023 - Elsevier
A task-oriented dialogue system (TOD) is an important application of artificial intelligence. In
the past few years, works on multi-domain TODs have attracted increased research attention …

A survey of conversational search

F Mo, K Mao, Z Zhao, H Qian, H Chen, Y Cheng… - arXiv preprint arXiv …, 2024 - arxiv.org
As a cornerstone of modern information access, search engines have become
indispensable in everyday life. With the rapid advancements in AI and natural language …

Cross-domain slot filling as machine reading comprehension: A new perspective

J Liu, M Yu, Y Chen, J Xu - IEEE/ACM Transactions on Audio …, 2022 - ieeexplore.ieee.org
With intelligent dialogue systems becoming more and more important in our daily lives, slot
filling, one of the most important components of an intelligent dialogue system, has gotten a …

Lost in Dialogue: A Review and Categorisation of Current Dialogue System Approaches and Technical Solutions

H Kath, B Lüers, TS Gouvêa, D Sonntag - German Conference on Artificial …, 2023 - Springer
Dialogue systems are an important and very active research area with many practical
applications. However, researchers and practitioners new to the field may have difficulty with …

Domain state tracking for a simplified dialogue system

H Jeon, GG Lee - arXiv preprint arXiv:2103.06648, 2021 - arxiv.org
Task-oriented dialogue systems aim to help users achieve their goals in specific domains.
Recent neural dialogue systems use the entire dialogue history for abundant contextual …