Designing for Harm Reduction: Communication Repair for Multicultural Users' Voice Interactions
Voice assistants' inability to serve people-of-color and non-native English speakers has
largely been documented as a quality-of-service harm. However, little work has investigated …
largely been documented as a quality-of-service harm. However, little work has investigated …
Usability of Natural User Interfaces for People with Intellectual Disabilities
In today's society, information and communication technologies are ubiquitous. They have
become an essential part of people's daily lives and have the potential to improve various …
become an essential part of people's daily lives and have the potential to improve various …