A strategic framework for website evaluation based on a review of the literature from 1995–2006

WC Chiou, CC Lin, C Perng - Information & management, 2010 - Elsevier
Many studies have proposed new website evaluation frameworks and criteria. We have
attempted to understand and improve website evaluation through the analysis of 83 articles …

Do social networking sites contribute for building brands? Evaluating the impact of users' participation on brand awareness and brand attitude

D Langaro, P Rita… - Journal of Marketing …, 2018 - Taylor & Francis
Social networking sites (SNSs) have attracted increasing attention from brands, which look
at the platform as a privileged communication channel to reach their audiences. Despite …

Projecting corporate brand image and behavioral response in business schools: Cognitive or affective brand attributes?

SFS Alwi, PJ Kitchen - Journal of Business research, 2014 - Elsevier
This paper considers corporate brand image, focusing on cognitive and affective brand
attributes in the context of business schools. While previous research on university or …

Predicting online purchase intentions for clothing products

E Young Kim, YK Kim - European journal of Marketing, 2004 - emerald.com
Shopping online for clothing products is gaining in popularity. This study identified the
dimensions of online shopping attributes and predictors of the intention to purchase clothes …

Perceived ethics of online retailers and consumer behavioral intentions: The mediating roles of trust and attitude

YB Limbu, M Wolf, D Lunsford - Journal of Research in Interactive …, 2012 - emerald.com
Purpose–The purpose of this study is to examine the effects of consumers' perception of
online retailers' ethical behavior on consumer purchase and revisit intentions …

Influence of consumer attitude toward online brand community on revisit intention and brand trust

NY Jung, S Kim, S Kim - Journal of retailing and consumer services, 2014 - Elsevier
This study proposes to illustrate the relationships between perceived benefits in using online
brand communities, attitudes, revisit intention, and brand trust, and it also assesses the …

Consumers' responses to brand websites: An interdisciplinary review

HAM Voorveld, PC Neijens, EG Smit - Internet Research, 2009 - emerald.com
Purpose–The aims of this paper are to provide an integrated literature review of factors
influencing consumers' responses to brand websites; to describe the state of research in the …

[PDF][PDF] Service quality, customer satisfaction and loyalty in an internet service providers

JM Joudeh, A Dandis - International journal of business and …, 2018 - academia.edu
The current study aimed at examining the influence of service quality (internet service
quality) on customer loyalty through the mediating effect of customer satisfaction. Through …

Signaling the trustworthiness of small online retailers

S Wang, SE Beatty, W Foxx - Journal of interactive marketing, 2004 - Elsevier
One of the major challenges facing all online retailers, especially small online retailers, is
how to initiate consumer trust. This study examines the nature of this unique type of …

Designing corporate brand experience in an online context: A qualitative insight

ZL Hamzah, SFS Alwi, MN Othman - Journal of Business Research, 2014 - Elsevier
This study explores the dimensions and components of corporate brand experience in an
Internet setting. Corporate brand experience (CBE), which is a source of a company's added …