Context During requirements engineering, prioritization is performed to grade or rank
requirements in their order of importance and subsequent implementation releases. It is a …

Purpose–This article aims to provide a literature review on the use of quality function
deployment (QFD) in healthcare and a case study in order to provide contextual knowledge …

The overall objective of this paper is to introduce a customer oriented supplier selection
method. Although the supplier selection problem has previously been investigated, an …

Owing to the typical vagueness or imprecision of customer requirements (CRs) in product
planning house of quality (PPHOQ), determining the final importance of CRs is very difficult …

In order to formulate an effective strategic plan in a customer-driven education context, it is
important to recognize who the customers are and what they want. Using Quality Function …

Product development organizations face the challenge of capturing fast-moving targets in
volatile markets of the 21st century. Key driver of market turbulence is known to be the …

In the context of a customer-driven product or service design process, a timely update of
customer needs information may not only serve as a useful indicator to observe how things …

Investment alternatives selection involves a variety of criteria that should be evaluated to
provide a solid basis for decision-making. Some prior research has proposed …

Sustainable supply chains are the need of modern times. In order to make them successful,
listening to voice of the customer and integrating them in the design and development …

The twenty-first century is marked by fast evolution of customer tastes and needs. Research
has shown that customer requirements could vary in the temporal space between product …