Cultural intelligence (CQ), an individual's capability to function and manage effectively in
culturally diverse situations and settings, has become the focus of a vibrant scholarly …

The modern wave of globalization has created a demand for increased intercultural
competence (ICC) in college graduates who will soon enter the 21st‐century workforce …

We show the relevance of extant international business (IB) research, and more specifically
work on international human resources management (IHRM), to address COVID-19 …

Within luxury hotels targeting multinational segments, frontline service staff are essential to
creating unique, personalized experiences for high-value, discerning clientele. Performing …

This highly regarded text--now revised and expanded with 50% new material--helps
students and professionals build their knowledge and competencies for effective …

Talent management is increasingly identified as a critical success factor in the corporate
world. The topic came to prominence in the late 1990s when a group of McKinsey …

We enhance the theoretical precision of cultural intelligence (CQ: capability to function
effectively in culturally diverse settings) by developing and testing a model that posits …

Today's pervasiveness of intercultural interactions has spawned scholarly interest in cultural
intelligence (CQ)–the capability to function effectively across cultures. Applying meta …

The management of organizational behavior is a critically important source of competitive
advantage in today's organizations. Managers must be able to capitalize on employees' …

Although international assignments are recognized as important mechanisms for developing
global leaders in organizations, existing research has focused primarily on leaders' …