The aim of this paper is to study technology acceptance of internet banking among
undergraduate students in Malaysia. Thus, the theoretical framework of the paper is based …

FinTech is a disruptive international phenomenon that is expected to shape the future of the
financial sector. This study describes the features and characteristics of the current Saudi …

Purpose Despite the wide availability of internet banking, levels of intention to use such
facilities remain variable between countries. The purpose of this paper is to focus on e …

Purpose The purpose of this paper is to examine customers' perceptions of digital banking
(DB), customer experience, satisfaction, loyalty and financial performance (FP) in UK banks …

This paper examines empirically the factors that affect the adoption of Internet banking by
Tunisian bank customers. As base model, we use the technology acceptance model (TAM) …

Advances in electronic banking technology have created novel ways of handling daily
banking affairs, especially via the online banking channel. The acceptance of online …

Purpose This study aims to provide an overview of bank marketing through a retrospection
of the International Journal of Bank Marketing (IJBM), the leading journal for bank marketing …

Purpose As disruptive technologies, such as the use of artificial intelligence (AI)-enabled
customer relationship management (CRM) systems, alter the processes and strategies that …

A key objective of information technology (IT) research is to assess the value of technology
for users and to understand the factors that determine this value in order to deploy IT …

Quantifies the factors affecting the adoption of Internet banking by Australian consumers.
The sample for this survey was drawn from individual residents and business firms in …