This paper develops a unified framework to synthesize the growing stream of positive
research on the role of individual decision makers in shaping observed accounting …

We compile a novel data set on mandatory environmental, social, and governance (ESG)
disclosure around the world to analyze the stock liquidity effects of such disclosure …

We examine equity markets' reaction to the first‐time disclosure of the CEO‐worker pay ratio
by US public companies in 2018. We find that firms disclosing higher pay ratios experience …

Abstract In 2013, the US Consumer Financial Protection Bureau released a database of
consumer complaints filed against banks under its supervision (“CFPB banks”). We find that …

Using the stock transaction records of individual investors from a large brokerage firm in
China, we explore the impact of Confucian culture on the gambling preferences of individual …

Regulators are increasingly seeking ways to incentivize firms to improve corporate social
responsibility (CSR) while minimizing criticism of direct interventions in firm behavior. This …

Data protection laws play a crucial role in enhancing consumer trust in the digital economy,
especially with the rise of online cybersecurity threats due to firm expansion. Despite …

We use the staggered introduction of new flight routes to identify reductions in travel time
between banks' headquarters and branches to examine their effects on branch outputs and …

Abstract The US Consumer Financial Protection Bureau has released a database of
consumer complaints about banks' financial products to the public since 2013. We find a …

Businesses must prioritize customer complaints because they highlight critical areas where
their products or services may be improved. The goal of this study is to use machine learning …